Pharmacy Technician Specialist, Retail— Patient-Centric

Rhode Island Hospital; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Rhode Island Hospital is seeking a Pharmacy Technician Specialist for Retail operations. You will support pharmacists, interact with patients and staff, and handle insurance and payment processes using multiple pharmacy systems.

The role requires RI licensure, either CNPT certification or active pursuit with a 6-12 month window, and solid computer skills including Microsoft Office and pharmacy software. Strong customer service is essential.

Qualifications

• High school graduate or equivalent; college coursework preferred.
• Requires current Rhode Island Pharmacy Technician licensure.
• Must hold National Pharmacy Technician Certification (CPhT) or have 1+ year licensed technician experience and sit for CPhT within 6 months.
• Proficient with Microsoft Office, email/calendar apps, and pharmacy system applications.

Responsibilities

• Know and follow Brown University Health Corporate Compliance Program and Code of Conduct.
• Provide friendly customer service to patients and practitioners; explain costs and wait times.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Education

Rhode Island Pharmacy Technician licensure

National Pharmacy Technician Certification (CPhT)

Tools

Pharmacy system applications

Microsoft Office Suite

Job description

Rhode Island Hospital is seeking a Pharmacy Technician Specialist for Retail operations. You will support pharmacists, interact with patients and staff, and handle insurance and payment processes using multiple pharmacy systems.

The role requires RI licensure, either CNPT certification or active pursuit with a 6-12 month window, and solid computer skills including Microsoft Office and pharmacy software. Strong customer service is essential.