Pharmacy Technician Pharmacotherapy Support

Shields Health Solutions; Fullerton (CA); Hybrid; USD 38,572 - 49,593; Part time

Benefits offered by this job

Sign-On Bonus of $5,000

Job summary

Shields Health Solutions is looking for a Pharmacy Technician in Fullerton, CA to support the Pharmacotherapy Clinic by assisting pharmacists with patient communication and care coordination.

This position focuses on enhancing patient access to clinical services. The role includes monitoring therapy experiences, coordinating patient appointments, and maintaining documentation for continuity of care. The ideal candidate must have strong communication skills and a high school diploma.

Qualifications

• 1+ years of experience as a Pharmacy Technician is required; 5-8 years preferred.
• Experience working with healthcare professionals is a plus.
• Certification as CPhT or equivalent is strongly preferred.

Responsibilities

• Conduct routine patient check-ins to monitor therapy.
• Assist with patient outreach and confirm therapy starts.
• Coordinate patient appointments and clinical monitoring.
• Track labs or monitoring parameters and communicate status.
• Prepare prescription-related requests for pharmacist review.

Skills

Interpersonal communication

Phone skills

Proficient in Epic and Microsoft Office

Organizational skills

Education

High school diploma or GED

State-registered Pharmacy Technician

Job description

Location: Fullerton, CA

Remote Work: The role is remote to start, with the potential for a future hybrid arrangement depending on business needs. Any changes to work location expectations will be communicated ahead of time.

Compensation: Hourly range $28.00/hr - $36.00/hr. Actual range depends on experience, seniority, geographic location, and other factors permitted by law.

Sign‑On Bonus: $5,000.00

Job Purpose: The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment.

Job Duties

• Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned.

Skills

• Strong interpersonal communication skills.
• Strong phone skills.
• Highly proficient in Epic and Microsoft Office, particularly Excel and Word.
• Rapidly learn other programs and extract relevant information.
• Strong organizational skills.

Traits

• Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other

• Energetic, highly motivated, team player with strong personal and communication skills.
• Discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience & Education

Required Licensure/Certification: State‑registered Pharmacy Technician; nationally certified as a CPhT or equivalent strongly preferred but not required. If additional licensure must be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required: 1+ years; Preferred: 5-8 years as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required.

Equal Employment Opportunity

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.