Pharmacy Technician Pharmacotherapy Support

Shields Health Solutions; Santa Rosa (CA); On-site; USD 38,572 - 49,593; Full time

Benefits offered by this job

Sign-On Bonus of $5,000.00

Job summary

Shields Health Solutions is seeking a Pharmacy Technician for Pharmacotherapy Support in Santa Rosa, CA. This role focuses on enhancing patient access to clinical services and medication management. Key duties include patient check-ins, coordination of appointments, and supporting pharmacists. Candidates should have at least 1 year of experience and be state registered as pharmacy technicians. A competitive hourly wage of $28.00 - $36.00 and a sign-on bonus of $5,000 are offered. Join us to contribute to safe, patient-centered clinical operations.

Qualifications

• 1+ years of experience required, 5-8 years preferred as a Pharmacy Technician.
• State registered as a pharmacy technician; CPhT or equivalent preferred.
• Experience working in a medical clinic is a plus.

Responsibilities

• Conduct routine patient check-ins and support adherence to treatment plans.
• Coordinate patient appointments and follow-up visits.
• Track and follow up on required labs or monitoring parameters.
• Maintain clear documentation to support continuity of care.
• Participate in relevant training and process improvement initiatives.

Skills

strong interpersonal communication skills

strong phone skills

highly proficient in Epic

Microsoft Office (Excel and Word)

strong organizational skills

Education

High school diploma or GED

Job description

Pharmacy Technician Pharmacotherapy Support

Santa Rosa, CA

Pharmacotherapy Pharmacy Technician

Location: Onsite at Providence Santa Rosa Memorial Hospital in Santa Rosa, CA

Compensation: An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law.

Sign-On Bonus: $5,000.00

Job Purpose: The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment.

Job Duties:

• Conduct routine patient check‑ins, monitor therapy experience, identify concerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Epic, and Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.