Pharmacy Technician Pharmacotherapy Support

Shields Health Solutions; Spokane, Northern (WA, KY); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Sign-On Bonus

Equal employment opportunities

Accommodation during application/inter

Job summary

Shields Health Solutions is seeking a Pharmacy Technician for pharmacotherapy support in a remote role assisting Providence Sacred Heart Medical Center. The position focuses on patient communication, care coordination, and medication management in a non-dispensing environment.

Requirements include 1+ year in pharmacy tech roles, HS diploma or GED, state registration, and strong skills in Epic and Microsoft Office. A sign-on bonus of $5,000 is offered.

Qualifications

• State-registered as pharmacy technician; national certification preferred but not required.
• 1+ year experience required; 5–8 years preferred in a clinical setting.
• High school diploma or GED is required.
• Proficient in Microsoft Office; strong data entry and documentation skills.
• Ability to maintain confidentiality and adhere to clinic policies.

Responsibilities

• Conduct routine patient check-ins to monitor therapy and adherence.
• Assist with outreach to confirm therapy start and assess early experience.
• Coordinate patient appointments, follow-up visits and monitoring schedules.
• Support pharmacists by gathering patient information and preparing charts.
• Track labs or monitoring parameters and communicate status to the care team.
• Prepare and route prescription-related requests or renewals for review.
• Maintain documentation in required systems for continuity of care.
• Organize patient lists and call queues to improve workflow efficiency.
• Maintain confidentiality and adhere to clinic standards and policies.
• Participate in training and process improvement initiatives.
• Perform other duties as assigned.

Skills

Interpersonal skills

Phone skills

Epic

Microsoft Office

Excel

Word

Data extraction

Organization

Education

High school diploma or GED

State registration as pharmacy technician

Tools

Epic

Microsoft Office

Excel

Word

Job description

Pharmacy Technician Pharmacotherapy Support

Spokane, WA

Pharmacotherapy Pharmacy Technician

Location: Remote role supporting Providence Sacred Heart Medical Center

Compensation:An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law.

Sign-On Bonus: $5,000.00

Job Purpose

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment.

Job Duties

• Conduct routine patient check‑ins tomonitortherapy experience,identifyconcerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned.

Skills : strong interpersonal communication skills, strong phone skills, highly proficient inEpic, andMicrosoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skillsa must.

Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other : energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals withhighly sensitiveandprivate data.

Experience/ Education

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].