Pharmacy Technician Pharmacotherapy Support

Shieldshealthsolutions; Santa Rosa (CA); Hybrid; USD 38,572 - 49,593; Full time

Benefits offered by this job

Sign-On Bonus of $5,000.00

Job summary

Shieldshealthsolutions is hiring a Pharmacotherapy Pharmacy Technician in a hybrid role at Providence Santa Rosa Memorial Hospital. This position entails supporting patients with their therapy and ensuring efficient clinical operations.

The ideal candidate will have strong organizational skills and good communication abilities, and will be required to be a state-registered pharmacy technician. Compensation ranges from $28.00/hr to $36.00/hr depending on experience, with a sign-on bonus of $5,000.00.

Qualifications

• State-registered pharmacy technician required.
• Nationally certified as a CPhT preferred but not required.
• 1+ years of experience; preferred: 5-8 years as a Pharmacy Technician.

Responsibilities

• Conduct routine patient check-ins to monitor therapy experience.
• Assist with initial outreach to confirm therapy start.
• Coordinate patient appointments and follow-up visits.
• Track required labs and monitoring parameters.
• Prepare prescription-related requests for review.

Skills

Interpersonal communication

Proficiency in Epic

Microsoft Office (Excel, Word)

Organizational skills

Education

High school diploma or GED

Job description

Pharmacotherapy Pharmacy Technician

Location: Hybrid role - Onsite at Providence Santa Rosa Memorial Hospital in Santa Rosa, CA

Compensation: $28.00/hr - $36.00/hr (hourly). The actual rate depends on experience etc.

Sign-On Bonus: $5,000.00

Job Purpose

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow-up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow-up throughout their therapy. The Technician contributes to safe, efficient, and patient-centered clinical operations within a non-dispensing environment.

Job Duties

• Conduct routine patient check-ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow-up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription-related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow-up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned.

Skills

Strong interpersonal and phone communication skills, highly proficient in Epic and Microsoft Office (particularly Excel and Word), quick learner, strong organizational skills.

Traits/Attributes

Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other

Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience & Education

Required Licensure/Certification: State-registered pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred; not required. Applicant must commit to obtaining required licensure within mutually agreed timeframe if needed.

Years of Experience: Required: 1+ years. Preferred: 5-8 years as a Pharmacy Technician. Experience working with physicians, nurses, and healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.