Pharmacy Technician

Shieldshealthsolutions; Chattanooga (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Shields Health Solutions in Chattanooga, TN seeks a Pharmacy Technician to provide integrated patient and pharmacist support, including prescription entry, verification, and medication adherence outreach. A state license is required, with 1+ years of experience preferred and a high school diploma or GED.

Responsibilities include inventory management, insurance issue resolution, and data handling with Microsoft Office.

Qualifications

• Licensed Pharmacy Technician with state license.
• 1+ years of experience as a Pharmacy Technician preferred.
• High school diploma or GED required.

Responsibilities

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist or clinician.
• Label and fill prescriptions for pharmacist verification.
• Perform pharmaceutical calculations.
• Identify medications needing special storage or handling.
• Identify and assemble supplies for medications.
• Prepare medication for delivery to patients and departments.
• Answer, resolve, and triage inbound inquiries.
• Provide outbound therapy/medication adherence check-ups.
• Secure refill prescriptions.
• Resolve insurance-related issues and assist with financial assistance.
• Maintain pharmacy inventory and drug ordering/receiving.
• Communicate with patients by phone to assist with medication awareness.
• Input data, adjudicate test claims, and follow-up action plans.
• Manage and update data using database applications.
• Apply observations to improve productivity, quality, and service.
• Identify trends and recommend improvements; implement changes.
• Participate in process improvement initiatives.
• Protect confidentiality of information.

Skills

Phone skills

Organizational skills

Interpersonal skills

Data entry

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Pharmacy Technician

Job Purpose:

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on\" approach to total quality patient care through the delivery of a full continuum of medication adherence support. Candidatesmust be a licensed Pharmacy Technician with the State of employment.

Job Duties:

• Interpret and enter prescriptions.

• Clarify prescription orders with pharmacist and/or clinician asappropriate.

• Label and fill prescriptions for the pharmacist to verify.

• Perform pharmaceutical calculations.

• Identifiesmedications requiring special storage and/or handling such as hazardous medications and/or refrigeratedmedication.

• Identifyand assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.

• Prepares medication for delivery to patients and departments.

• Answers,resolves,and triages inbound inquiries.

• Provides outbound therapy/medication adherence check-ups.

• Securesrefill prescriptions.

• Resolves insurance related issues andassistspatients with various forms of financialassistance.

• Maintainspharmacy inventory including drug ordering and receiving.

• Communicate directly with patients over the phone toassistthem in the awareness of their medications.

• Achieve operationalobjectivesby inputting data, performing adjudication on testclaimsand preparing action plans for follow-up.

• Manage, organize, and update relevant data using database applications.

• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.

• Identifytrends,resolvesproblems;recommendimprovements;implementschange

• Activelyparticipatesin process improvement initiatives.

• Protectsorganization'svalue by keeping information confidential.
• Other duties as assigned

Skills:

strong phone skills, able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skillsa must

Traits:

Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:

energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Experience/ Education:

Required Licensure/Certification:

Weare seeking experienced pharmacy technicians who are registered with the State of employment. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upontimeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience:

Required1+ years, Preferred 3+ years’ experience as a Pharmacy Technician

Education:

High school diploma or GEDrequired

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].