Pharmacy Technician Pharmacotherapy Support

Shieldshealthsolutions; Portland (OR); On-site; USD 38,572 - 49,593; Full time

Job summary

Shields Health Solutions is looking for a Pharmacotherapy Pharmacy Technician to support the Pharmacotherapy Clinic at Providence Portland Medical Center. This role involves patient interaction, coordination of appointments, and support of pharmacists in a clinical setting.

Ideal candidates will have at least 1 year of pharmacy technician experience, possess strong interpersonal skills, and be proficient in Microsoft Office and Epic. The position is based onsite in Portland, Oregon, and offers an hourly compensation range of $28.00/hr - $36.00/hr, plus a sign-on bonus of $5,000.

Qualifications

• 1+ years of experience as a Pharmacy Technician required; 5–8 years preferred.
• State registered pharmacy technician; CPhT certification strongly preferred.
• Experience working with healthcare professionals in a medical clinic is a plus.

Responsibilities

• Conduct routine patient check-ins to monitor therapy experience.
• Coordinate patient appointments and clinical monitoring schedules.
• Maintain clear documentation in required systems.

Skills

Strong interpersonal communication skills

Highly proficient in Epic

Proficient in Microsoft Office

Strong organizational skills

Education

High school diploma or GED

Job description

Pharmacotherapy Pharmacy Technician

Location: Onsite at Providence Portland Medical Center in Portland, OR

Compensation: An hourly range of $28.00/hr - $36.00/hr. Actual compensation will depend on experience, seniority, geographic location, and other factors permitted by law.

Sign‑On Bonus: $5,000.00

Job Purpose

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment.

Job Duties

• Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned.

Skills

• Strong interpersonal communication skills
• Strong phone skills
• Highly proficient in Epic
• Highly proficient in Microsoft Office, especially Excel and Word
• Quick learning of other programs and ability to extract relevant information
• Strong organizational skills

Traits

• Organized
• High integrity
• Attention to detail
• Dependable
• Quality focus
• Empathetic
• Good listener and communicator

Other

• Energetic, highly motivated
• Team player with strong personal and communication skills
• Discretion and confidentiality essential as position deals with highly sensitive and private data

Experience & Education

Required Licensure/Certification: State registered pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Applicants who need additional licensure must commit to obtaining the required licensure within a mutually agreed timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required: 1+ years; Preferred: 5–8 years as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.