Pharmacy Technician

Shields Health Solutions; Chattanooga (TN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Parental leave

Disability

Professional development

Wellness programs

Job summary

Shields Health Solutions is seeking a Pharmacy Technician to provide hands-on patient and pharmacist support, including prescription entry, labeling, and adherence activities. The role requires current pharmacy technician licensure in the state of employment and 1+ years of experience.

The position emphasizes data management, inventory control, insurance assistance, and strong communication with patients and care teams. Office-based role in Tennessee.

Qualifications

• 1+ years experience as Pharmacy Technician
• Licensed Pharmacy Technician in state of employment
• Proficiency with Microsoft Office tools (Outlook, Word, Excel) and data management

Responsibilities

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist/clinician.
• Label and fill prescriptions for pharmacist verification.
• Perform pharmaceutical calculations.
• Manage inventory and drug ordering/receiving.
• Assist patients with insurance and financial forms.
• Communicate with patients by phone about medications.
• Support process improvements and data entry tasks.

Skills

Phone skills

Database skills

Organizational skills

Interpersonal skills

Education

Education: High school diploma or GED

Licensure: Pharmacy Technician license

Tools

Microsoft Office

Job description

Pharmacy Technician **

Monday - Friday, 8:00AM - 5:00PM schedule!**

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on\" approach to total quality patient care through the delivery of a full continuum of medication adherence support. Candidatesmust be a licensed Pharmacy Technician with the State of employment.

What You'll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

Job Duties:

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepares medication for delivery to patients and departments.
• Answers, resolves, and triages inbound inquiries.
• Provides outbound therapy/medication adherence check-ups.
• Secures refill prescriptions.
• Resolves insurance related issues and assists patients with various forms of financial assistance.
• Maintains pharmacy inventory including drug ordering and receiving.
• Communicate directly with patients over the phone to assist them in the awareness of their medications.
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implements change
• Actively participates in process improvement initiatives.
• Protects organization's value by keeping information confidential.
• Other duties as assigned

Skills:

strong phone skills, able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must

Traits:

Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:

energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Experience/ Education:

Required Licensure/Certification:We are seeking experienced pharmacy technicians who are registered with the State of employment. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience:Required 1+ years, Preferred 3+ years' experience as a Pharmacy Technician

Education: High school diploma or GED required

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].