Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; West Babylon (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An innovative healthcare provider is seeking dedicated Pharmacy Technicians to transform patient care. This role emphasizes strong customer relationships, ensuring a delightful experience while assisting in pharmacy operations. The company offers a comprehensive training program that not only prepares you for certification but also supports your career growth in the healthcare field. Join a team that values your contributions and fosters a collaborative environment, where you can make a real difference in patients' lives. If you're passionate about healthcare and customer service, this opportunity is perfect for you.

Qualifications

• Assist pharmacists in accordance with state and federal regulations.
• Engage customers and resolve issues to ensure satisfaction.

Responsibilities

• Support pharmacy operations and assist in filling prescriptions.
• Maintain a clean, organized pharmacy environment.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Problem Solving

Education

High School Diploma

Pharmacy Technician Certification

Tools

Pharmacy Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care, guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain high skills in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations. Support other Pharmacy Department duties following company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and assist with pharmacy operations, including coaching other technicians if PTCB certified.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure satisfaction.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under supervision, including entering patient and drug info, filling prescriptions, verifying accuracy, and checking for interactions.
• Report prescription errors immediately and adhere to quality and dispensing policies.
• Handle sales transactions, assist customers in locating products, and support inventory management activities.
• Support clinical services, including sample collection and coordination with healthcare providers.
• Maintain a clean, organized pharmacy environment and support relationship-building with the medical community.

Training & Personal Development

• Earn and maintain PTCB certification through the training program and/or state certification. Certification may be required for promotion.
• Attend training, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.