Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Paterson, Christiansted (NJ, United States Virgin Islands); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team. This role emphasizes patient care and customer interaction, providing a unique opportunity to grow in the healthcare field. With comprehensive training programs recognized by industry standards, candidates will be equipped with the knowledge and skills necessary to excel in pharmacy practice. The position offers a dynamic work environment where you'll play a crucial role in enhancing patient relationships and ensuring medication accuracy. If you're passionate about healthcare and customer service, this is the perfect opportunity to advance your career.

Qualifications

• Willingness to obtain PTCB certification and maintain it through continuing education.
• Strong interpersonal skills to engage with customers and patients effectively.

Responsibilities

• Assist pharmacists in pharmacy duties and ensure compliance with regulations.
• Engage customers to provide a delightful experience and resolve issues.

Skills

Customer Service

Pharmacy Systems

Data Entry

Medication Verification

Education

High School Diploma or Equivalent

Tools

Pharmacy Management Software

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and maintaining the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to help advance your career.

Whether you are new to pharmacy work or an experienced technician, apply now! Walgreens will train you to utilize your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification as a pharmacy technician.

Responsibilities include:

1. Assisting the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, as well as company policies.
2. Using pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, coaching other pharmacy technicians and cashiers in system operation.
3. Delivering a distinctive and delightful customer experience.

Customer Experience

• Engaging customers and patients by greeting them, offering assistance, resolving issues, and answering questions to ensure satisfaction.
• Sharing customer service best practices to deliver excellent service, including interpersonal habits and proactive help.
• Developing strong relationships with valuable customers.

Operations

• Assisting in pharmacy duties under pharmacist supervision, including data entry, prescription filling, and verifying medication accuracy.
• Reporting prescription errors immediately and adhering to policies regarding dispensing and quality improvement.
• Handling sales transactions, customer assistance in OTC aisles, and processing third-party claims efficiently.
• Supporting inventory management, including ordering, unpacking, and storage of pharmaceuticals.
• Assisting in clinical services, such as sample collection, and supporting external healthcare providers and clinics.
• Maintaining a clean, organized pharmacy environment and fostering respectful coworker relationships.
• Completing special assignments as needed.

Training & Personal Development

• Maintaining PTCB certification through training and continuing education, and earning certification for promotion eligibility.
• Attending training sessions and staying updated on healthcare and pharmacy developments.

• Fluency in reading, writing, and speaking English is required (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.