Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Wayne (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team in a patient-centric environment. This role offers a unique opportunity to engage with customers and develop strong relationships while utilizing cutting-edge technology. With a commitment to training and personal development, you will gain essential skills and a nationally recognized certification to advance your career in healthcare. Whether you're starting your journey or bringing experience, this position provides a supportive atmosphere where you can thrive and make a difference in patients' lives.

Qualifications

• Fluent in English, capable of engaging with customers effectively.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage customers and provide assistance to enhance their experience.
• Support inventory management and ensure compliance with regulations.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist with other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and assist with coaching pharmacy technicians and cashiers as applicable.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients, greet them, offer assistance, resolve issues, and answer questions.
• Share customer service best practices to ensure a positive experience and develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with all policies and regulations.
• Perform duties such as entering patient and drug info, filling prescriptions, verifying medicines, and managing workflow.
• Report prescription errors immediately and adhere to quality and dispensing policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Maintain good relationships with the medical community and support departmental maintenance and organization.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state requirements; certification may be a condition for promotion.
• Attend training, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.