Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Rockaway, Highway (NJ, KY); On-site; USD 35,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated Pharmacy Technicians to join their team. In this patient-centric role, you'll engage directly with customers, utilizing the latest technology and support to foster strong patient relationships. The company offers a comprehensive training program that leads to certification, ensuring you have the skills needed to thrive in the pharmacy care industry. This is an excellent opportunity for both newcomers and experienced technicians to advance their careers in a supportive environment, making a meaningful impact on patient care.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and patients by greeting them and offering assistance.
• Support inventory management activities and maintain cleanliness.

Skills

Customer Service

Pharmacy Systems

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

Pharmacy Technician Certification

Tools

Pharmacy Software

Cash Register

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It arms you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities

1. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in other Pharmacy Department duties in accordance with Company policies and procedures.
2. Uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists and coaches other pharmacy technicians in operating pharmacy systems and cashiers in operating the pharmacy cash registers.
3. Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits, to deliver a distinctive experience.
• Develops strong relationships with valuable customers.

Operations

• Assists in pharmacy practice under supervision, ensuring compliance with policies and regulations.
• Performs duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Reports prescription errors immediately and adheres to policies regarding pharmacy errors and quality improvement.
• Follows Good Faith Dispensing policies during prescription activities.
• Handles sales transactions, collects cash, and assists customers in locating products.
• Processes third-party prescription claims and performs clerical duties as assigned.
• Supports inventory management activities, including ordering and storing pharmaceuticals, and files claims for overages, shortages, or damaged goods.
• May assist in administering clinical services, including sample collection and coordination with healthcare providers.
• Builds relationships with the medical community through outreach and detailing.
• Maintains the cleanliness and orderliness of the Pharmacy Department.
• Follows all company policies, maintains respectful relationships, and completes assigned tasks.

Training & Personal Development

• Earns and maintains PTCB certification through the designated training program and/or state certification. Certification may be required for promotion.
• Attends training and continuing education to stay current in healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.