Pharmacy Technician: Patient-Centric Call Center Pro

Talent Groups; Grapevine (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Talent Groups in Grapevine, TX seeks a customer service-focused support professional for pharmacy-related duties. The role prefers healthcare call center or independent pharmacy background and values a professional, patient demeanor with strong communication skills.

Candidates should demonstrate multitasking ability, solid typing and documentation skills, and proficiency with computers. Some after-hours and Saturday shifts may be required.

Qualifications

• Minimum 2 years of customer service experience required.
• Healthcare call center or independent pharmacy experience preferred.
• Certified Pharmacy Technician (CPhT) certification is a plus but not required.
• Professional, friendly, and patient demeanor essential.
• Excellent verbal and written communication skills, engaging with all client levels from owners to clerks.
• Strong multitasking, organizational, and time management skills.
• Detail-oriented with strong typing and documentation abilities.
• Excellent listening and critical thinking skills.
• Experience with Liberty Software products is a plus (please specify any prior experience).
• Solid basic computer skills and proven ability to quickly master new software applications.
• Occasional after-hours and Saturday shifts required.

Skills

Customer service

Communication

Time management

Multitasking

Detail orientation

Typing

Documentation

Listening skills

Critical thinking

Team player

Computer skills

Education

CPhT Certification

Tools

Liberty Software

Job description

Talent Groups in Grapevine, TX seeks a customer service-focused support professional for pharmacy-related duties. The role prefers healthcare call center or independent pharmacy background and values a professional, patient demeanor with strong communication skills.

Candidates should demonstrate multitasking ability, solid typing and documentation skills, and proficiency with computers. Some after-hours and Saturday shifts may be required.