Pharmacy Call Center Technician - Patient Support Pro

Integrated Resources Inc.; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading staffing firm seeks a Pharmacy Call Center Technician who will provide customer assistance, handle pharmacy-related inquiries, and support claim processing. The ideal candidate will have a high school diploma and two years of relevant pharmacy experience, demonstrating strong communication and problem resolution skills.

Qualifications

• 2 years Pharmacy Technician experience in a healthcare, long term care or retail environment.

Responsibilities

• Handles calls and correspondence regarding pharmacy issues.
• Assists network pharmacist in processing prescription claims.
• Maintains productivity and quality of job accountabilities.

Skills

Customer Assistance

Problem Resolution

Communication

Education

High School diploma or the equivalent

Job description

A leading staffing firm seeks a Pharmacy Call Center Technician who will provide customer assistance, handle pharmacy-related inquiries, and support claim processing. The ideal candidate will have a high school diploma and two years of relevant pharmacy experience, demonstrating strong communication and problem resolution skills.