Pharmacy Technician - Call Center & Patient Support

Randstad; Phoenix (AZ); On-site; USD 19,286; Full time

Job summary

A staffing agency in Phoenix, AZ, is seeking Pharmacy Technicians to handle customer contacts in a call center. Candidates must have a verifiable Pharmacy Tech license/certification and demonstrate strong customer service skills. Key responsibilities include providing high-quality service and the ability to express confidence and empathy during interactions. This role offers a pay of $14 per hour with a schedule from 5 am to 5 pm, Monday to Friday.

Qualifications

• Must have a verifiable Pharmacy Tech license/certification.
• Attendance reliability is critical.
• Ability to express assurance/confidence required.
• Must show team-oriented and customer service focus.
• Ability to identify process improvements is desirable.
• Must be self-directed and apply knowledge from training.
• Advanced verbal/written communication skills needed.

Responsibilities

• Handle customer contacts via telephone in a pharmacy call center.
• Deliver high-quality customer service through responsiveness and empathy.

Skills

Customer service focus

Team-oriented

Empathy

Communication skills

Process improvement identification

Education

Verifiable Pharmacy Tech license/certification

Tools

Windows-based applications

Job description

A staffing agency in Phoenix, AZ, is seeking Pharmacy Technicians to handle customer contacts in a call center. Candidates must have a verifiable Pharmacy Tech license/certification and demonstrate strong customer service skills. Key responsibilities include providing high-quality service and the ability to express confidence and empathy during interactions. This role offers a pay of $14 per hour with a schedule from 5 am to 5 pm, Monday to Friday.