Pharmacy Technician: Patient Care & Prescription Support

Lewis Drug Stores; Sioux Falls (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, LPFSA options

401k retirement savings

Paid Time Off (PTO)

Employee discount

Volunteer time off

Company paid short term disability

Company paid life insurance

Discounted logowear

Employee Assistance Program

Job summary

Lewis Drug Stores is seeking a Pharmacy Technician to assist the Chief Pharmacist and Staff Pharmacist in preparing and distributing prescription medications in compliance with Lewis policy and state/national regulations.

The role emphasizes patient advocacy, accurate prescription filling, and maintaining confidentiality of medical information while supporting daily pharmacy operations and customer service across the store.

Qualifications

• State Board of Pharmacy registration required.
• PTCB certification recommended where applicable.
• Minimum age and state-specific requirements vary by state.

Responsibilities

• Provide prompt, friendly customer service to patients in the pharmacy and store.
• Learn Lewis Drug policies and procedures and perform them daily.
• Establish and maintain good relationships with physicians and other healthcare providers.
• Answer patient questions and troubleshoot and/or resolve them promptly.
• Answer phone calls promptly and in a polite manner.
• Assist in all customer service situations and finish transactions at the register.
• Obtain and maintain pertinent information from patients to fill prescriptions accurately.
• Maintain confidentiality of patients’ private medical information (HIPAA).
• Process new and refill prescriptions within scope of practice.
• Prepare paperwork and compile medications for delivery and mail orders.
• Manage drive-thru patients efficiently (if applicable).
• Log into pharmacy software systems for daily technician tasks.
• Perform daily maintenance of automated devices.
• Stock supplies, clean areas, and prepare pharmacy for next day operations.
• Promote Lewis initiatives and represent Lewis positively to patients and communities.
• Perform additional duties as assigned by pharmacists.

Skills

Customer service

Communication

Multi-tasking

HIPAA compliance

Pharmacy software

Education

State BOP registration

PTCB certification recommended

HS diploma or GED (Minnesota requirement)

Pharmacy technician program

Job description

Lewis Drug Stores is seeking a Pharmacy Technician to assist the Chief Pharmacist and Staff Pharmacist in preparing and distributing prescription medications in compliance with Lewis policy and state/national regulations.

The role emphasizes patient advocacy, accurate prescription filling, and maintaining confidentiality of medical information while supporting daily pharmacy operations and customer service across the store.