Pharmacy Technician - Non-Certified (In-Training)

Hy-Vee; Newton (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

Hy‑Vee is seeking a Non-Certified Pharmacy Technician to support pharmacists in processing prescriptions, billing, and inventory while gaining hands‑on experience. You’ll interact with customers, maintain patient information, and help prepare medications under pharmacist supervision.

You’ll be detail‑oriented, eager to learn, and committed to patient care as you work toward national certification. This fast‑paced retail setting emphasizes accuracy, teamwork, and HIPAA compliance.

Qualifications

• High school diploma or equivalent required
• Working toward licensed technician certification through a certified national program required
• Previous experience as a pharmacy clerk preferred
• Vaccination certification required if administering vaccines, as required by law

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Handle customer inquiries that do not require a pharmacist’s expertise and judgment
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
• Contact doctor’s offices to take or request refill prescriptions as needed
• Gather and maintain accurate patient information required to prepare prescriptions
• Assist pharmacists in preparing prescription drug products for dispensing
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
• Prepare and submit insurance claims and assist with third‑party insurance billing and troubleshooting
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel
• Order, check in, and stock pharmacy supplies and log invoices as necessary
• Perform cash transactions accurately
• Administer vaccines as allowed by law, with required certification where applicable
• Maintain the confidentiality of customers’ private medical information in accordance with HIPAA
• Adhere to all statutes and regulations pertaining to a pharmacy technician
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment

Skills

Problem solving

Math skills

Customer counseling

Privacy & HIPAA

Professional communication

Education

High school diploma

Licensed technician certification in progress

Vaccination certification (if administering vaccines)

Pharmacy clerk experience (preferred)

Job description

Hy‑Vee is seeking a Non-Certified Pharmacy Technician to support pharmacists in processing prescriptions, billing, and inventory while gaining hands‑on experience. You’ll interact with customers, maintain patient information, and help prepare medications under pharmacist supervision.

You’ll be detail‑oriented, eager to learn, and committed to patient care as you work toward national certification. This fast‑paced retail setting emphasizes accuracy, teamwork, and HIPAA compliance.