Pharmacy Technician in Training – Customer Care

Hyvee.io; Oregon (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Hy-Vee is seeking a Non-Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and customer service in our retail pharmacy. You will gain hands-on experience while working toward national certification.

This fast-paced role emphasizes accuracy, teamwork, and compliance with HIPAA and pharmacy regulations. Prior clerk experience is preferred; vaccination certification may be required where applicable.

Qualifications

• High school diploma or equivalent required.
• Working toward licensed technician certification through a national program required.
• Previous experience as a pharmacy clerk preferred.
• Vaccination certification required if administering vaccines, as required by law.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Accept new written prescriptions and refill requests under supervising pharmacist.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Process insurance claims and third-party billing, and maintain patient information.

Skills

Customer service

Arithmetic

Communication

Privacy/compliance

Problem solving

Education

High school diploma or equivalent

Licensed technician certification in progress

Pharmacy clerk experience preferred

Vaccination certification if administering vaccines

Job description

Hy-Vee is seeking a Non-Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and customer service in our retail pharmacy. You will gain hands-on experience while working toward national certification.

This fast-paced role emphasizes accuracy, teamwork, and compliance with HIPAA and pharmacy regulations. Prior clerk experience is preferred; vaccination certification may be required where applicable.