Pharmacy Technician (Non-Certified) – Learn & Grow

Hy-Vee; Maplewood (MN); On-site; USD 25,000 - 32,000; Full time

Job summary

Hy-Vee is seeking a Pharmacy Technician, Non-Certified to support pharmacists with prescription processing, insurance billing, and inventory in our retail pharmacy. This role offers hands-on experience while working toward national certification and providing excellent customer service.

You'll handle new prescriptions, refill requests, patient information, labels, and basic vaccine administration where allowed by law, while upholding HIPAA and Hy-Vee policies in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Working toward licensed technician certification through a certified national program required.
• Previous experience as a pharmacy clerk preferred.
• Vaccination certification required if administering vaccines, as required by law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Contact doctor's offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third‑party insurance billing and troubleshooting.
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy‑Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Logical thinking

Math skills

Technical reading

Customer counseling

Discretion & privacy

Education

High school diploma

Certification path toward licensed technician

Pharmacy clerk experience preferred

Vaccination certification if applicable

Job description

Hy-Vee is seeking a Pharmacy Technician, Non-Certified to support pharmacists with prescription processing, insurance billing, and inventory in our retail pharmacy. This role offers hands-on experience while working toward national certification and providing excellent customer service.

You'll handle new prescriptions, refill requests, patient information, labels, and basic vaccine administration where allowed by law, while upholding HIPAA and Hy-Vee policies in a fast-paced retail environment.