Pharmacy Technician / Inbound Care Coordinator

CareMed Specialty Pharmacy; South Dakota; In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k with match

Paid Time Off

Tuition Reimbursement

Company paid life insurance

Disability coverage

Descrizione del lavoro

CareMed Specialty Pharmacy in Buffalo, NY is hiring a Pharmacy Technician / Inbound Care Coordinator to support our growing specialty program. You will handle prescription processing, coordinate medication delivery, collect co-payments, and provide excellent phone support to patients and caregivers.

We offer a competitive starting wage from $22.00 per hour, a $5,000 sign-on bonus for eligible hires, and a benefits package including 401(k) with match, paid time off, tuition reimbursement, and

Competenze

• PTCB Certification required.
• Minimum 2 years of pharmacy technician experience; 2–4 years in retail or specialty pharmacy preferred.
• Familiar with billing quantities, SIG codes, and medication nomenclature.
• Ability to learn department software and maintain confidentiality.

Mansioni

• Handle all prescription work assigned; proactively contact patients to schedule/coordinate medication delivery.
• Ensure continuity of care and timeliness of shipping orders.
• Provide excellent customer service over the phone and route clinical inquiries as needed.
• Document patient issues and billing information; communicate with supervisors and staff.

Conoscenze

Pharmacy terminology

Communication skills

Data entry

Interpersonal skills

Confidentiality

Formazione

High School Diploma or GED

Associate degree or certificate in pharmacy/healthcare (preferred)

Strumenti

Pharmacy software

Descrizione del lavoro

Position: Pharmacy Technician / Inbound Care Coordinator

Location: Buffalo

Job Id: 746

# of Openings:1

CareMed Specialty Pharmacy has a need for Pharmacy Technician / Inbound Care Coordinator at our Specialty Pharmacy in Buffalo, Monday - Friday 10:30am - 7pm EST.

Excellent opportunity to join our company and help with a new and exciting program, at our expanding Specialty Pharmacy. Work in a positive, team-oriented environment. We offer competitive compensation and great benefits! This is a full-time position based at our pharmacy i n New Hyde Park.

Starting salary from $22.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before December 31, 2026

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

Pharmacy Technician/Inbound CoordinatorResponsibilities:

• Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
• Ensures continuity of care and timeliness of shipping orders.
• Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
• Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
• Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
• Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs.
• Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.

Pharmacy Technician/InboundCoordinator Position Requirements:

• High School Diploma or GED, required. Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare, preferred.

Required license or certification:

• PTCB Certification
• Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be registered with Board of Pharmacy.