Pharmacy Technician / Inbound Care Coordinator

CareMed Specialty Pharmacy; Houston (TX); In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k with a match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Company paid benefits - life; and long

short-term disability

Descrizione del lavoro

CareMed Specialty Pharmacy in Houston, TX seeks a Pharmacy Technician / Inbound Care Coordinator to support patient medication delivery, billing, and service excellence. This full-time role runs Monday–Friday, 10:30am–7pm EST, and involves coordination with Clinical Staff Pharmacists.

Starting pay is $22.00 per hour with a $5,000 sign-on bonus for hires starting before December 31, 2026. Benefits include 401k, PTO, and tuition reimbursement; board registration and PT CBT certification are

Competenze

• High School Diploma or GED required; Associates Degree or equivalent preferred.
• PTCB Certification (Pharmacy Technician Certification) required.
• Minimum 2 years pharmacy technician experience; 2-4 years in retail or specialty pharmacy preferred.
• Familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand/generic names, IV dosage calculations/day supply.
• Board of Pharmacy registration required.

Mansioni

• Proactively calls patients to schedule/coordinate medication delivery and handles related follow-up.
• Ensure continuity of care and timeliness of shipping orders.
• Provide excellent customer service over the phone and direct clinical inquiries to on-duty Pharmacists.
• Document patient issues in the system and escalate to appropriate staff.
• Verify prescriptions are billed per Medicare/DMEPOS regulations and that all information is on file.

Conoscenze

Communication skills

Customer service

Data entry

Confidentiality

Attention to detail

Pharmacy terminology

Formazione

High School Diploma or GED

Associates Degree preferred

Strumenti

Pharmacy software

Descrizione del lavoro

Position:Pharmacy Technician / Inbound Care Coordinator

Location: Houston, TX

Job Id:750

# of Openings:1

CareMed Specialty Pharmacy has a need forPharmacy Technician / Inbound Care Coordinatorat our Specialty Pharmacy in Houston, Monday - Friday 10:30am - 7pm EST.

Excellent opportunity to join our company and help with a new and exciting program, at our expanding Specialty Pharmacy. Work in a positive, team-oriented environment. We offer competitive compensation and great benefits! This is a full-time position based at our pharmacy i n New Hyde Park.

Starting salary from $22.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before December 31, 2026

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits - life; and short and long-term disability

Pharmacy Technician / Inbound Coordinator Responsibilities:

• Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
• Ensures continuity of care and timeliness of shipping orders.
• Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
• Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
• Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
• Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs.
• Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.

Pharmacy Technician / Inbound Coordinator Position Requirements:

• High School Diploma or GED, required. Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare, preferred.

Required license or certification:

• PTCB Certification
• Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be registered with Board of Pharmacy.