Inbound Pharmacy Technician & Care Coordinator

CareMed Specialty Pharmacy; Buffalo (NY); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

401k with match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Company paid life insurance

Short and long-term disability

Résumé du poste

CareMed Specialty Pharmacy in Buffalo, NY seeks a Pharmacy Technician / Inbound Care Coordinator for a full-time role. Responsibilities include coordinating deliveries, collecting co-pays, and delivering excellent patient service over the phone. Requires PTCB certification and 2+ years in a pharmacy setting. Benefits include 401k, PTO, tuition reimbursement, and life/disability coverage. Shift is Mon-Fri 10:30am-7pm EST.

Qualifications

• PTCB Certification and minimum 2 years of pharmacy technician experience.
• Familiar with pharmacy terminology, billing quantities, SIG codes, and IV dosage calculations.
• Retail or specialty pharmacy experience preferred.
• Ability to learn the department’s software system and maintain strict confidentiality.

Responsabilités

• Call patients to schedule/coordinate medication delivery and collect co-pays.
• Ensure continuity of care and timeliness of shipping orders.
• Provide excellent customer service by handling general inquiries and directing clinical questions.
• Document patient incidents and forward to appropriate staff.
• Ensure prescriptions billed in accordance with Medicare/DMEPOS regulations.
• Communicate information from patients/physicians/insurers to supervisors.
• Demonstrate strong communication, data entry, and confidentiality skills.

Connaissances

PTCB Certification

Customer service

Data entry

Pharmacy terminology

Verbal/written communication

Formation

High School Diploma or GED

Associates Degree or certificate in pharmacy/healthcare

Description du poste

CareMed Specialty Pharmacy in Buffalo, NY seeks a Pharmacy Technician / Inbound Care Coordinator for a full-time role. Responsibilities include coordinating deliveries, collecting co-pays, and delivering excellent patient service over the phone. Requires PTCB certification and 2+ years in a pharmacy setting. Benefits include 401k, PTO, tuition reimbursement, and life/disability coverage. Shift is Mon-Fri 10:30am-7pm EST.