Pharmacy Technician / Inbound Care Coordinator

Caremed-Specialty-Pharmacy; Buffalo (NY); In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k with match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Company paid life insurance

Short and long-term disability

Descrizione del lavoro

CareMed Specialty Pharmacy in Buffalo, NY seeks a Pharmacy Technician / Inbound Care Coordinator for a full-time role. Responsibilities include coordinating deliveries, collecting co-pays, and delivering excellent patient service over the phone. Requires PTCB certification and 2+ years in a pharmacy setting. Benefits include 401k, PTO, tuition reimbursement, and life/disability coverage. Shift is Mon-Fri 10:30am-7pm EST.

Competenze

• PTCB Certification and minimum 2 years of pharmacy technician experience.
• Familiar with pharmacy terminology, billing quantities, SIG codes, and IV dosage calculations.
• Retail or specialty pharmacy experience preferred.
• Ability to learn the department’s software system and maintain strict confidentiality.

Mansioni

• Call patients to schedule/coordinate medication delivery and collect co-pays.
• Ensure continuity of care and timeliness of shipping orders.
• Provide excellent customer service by handling general inquiries and directing clinical questions.
• Document patient incidents and forward to appropriate staff.
• Ensure prescriptions billed in accordance with Medicare/DMEPOS regulations.
• Communicate information from patients/physicians/insurers to supervisors.
• Demonstrate strong communication, data entry, and confidentiality skills.

Conoscenze

PTCB Certification

Customer service

Data entry

Pharmacy terminology

Verbal/written communication

Formazione

High School Diploma or GED

Associates Degree or certificate in pharmacy/healthcare

Descrizione del lavoro

“Choose a job you love and you will never have to work a day in your life.” ~ Confucius

Join a team that is re-defining specialty pharmacy!

See below for open job opportunities. If you do not see any listings at this time, please check again later.

Position:Pharmacy Technician / Inbound Care Coordinator

Location: Buffalo

Job Id:746

# of Openings:1

CareMed Specialty Pharmacy has a need for Pharmacy Technician / Inbound Care Coordinatorat our Specialty Pharmacy in Buffalo, Monday - Friday 10:30am - 7pm EST.

Excellent opportunity to join our company and help with a new and exciting program, at our expanding Specialty Pharmacy. Work in a positive, team-oriented environment. We offer competitive compensation and great benefits! This is a full-time position based at our pharmacy i n New Hyde Park.

Starting salary from $22.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before December 31, 2026

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

Pharmacy Technician / Inbound Coordinator Responsibilities:

• Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
• Ensures continuity of care and timeliness of shipping orders.
• Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
• Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
• Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
• Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs.
• Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.

Pharmacy Technician / Inbound Coordinator Position Requirements:

• High School Diploma or GED, required. Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare, preferred.

Required license or certification:

• PTCB Certification
• Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be registered with Board of Pharmacy.