Pharmacy Technician / Inbound Care Coordinator

CareMed Specialty Pharmacy; Village of New Hyde Park (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401k with a match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Company paid benefits – life; and long

Job summary

CareMed Specialty Pharmacy in New Hyde Park, NY is seeking a Pharmacy Technician / Inbound Care Coordinator to support patient delivery and care coordination, Mon-Fri 10:30am-7pm EST. You will collect co-pays, bill prescriptions, and ensure timely shipping in a team‑oriented environment.

Starting salary from $22.00 per hour with a $5,000 sign-on bonus for hires before 12/31/2026; benefits include 401k, paid time off, tuition reimbursement, and company-paid life and disability coverage.

Qualifications

• High School Diploma or GED required.
• Associates degree or certificate in pharmacy/healthcare preferred.
• PTCB Certification is required.

Responsibilities

• Responsible for all prescription work assigned; calls patients to schedule/coordinate medication delivery; collects co-pays; follow-up activities.
• Ensures continuity of care and timeliness of shipping orders.
• Provides excellent customer service over the phone and directs inquiries to Clinical Staff Pharmacists when needed.
• Handles patient complaints with discretion and documents incidents in the system.
• Ensures prescriptions are billed per Medicare/DMEPOS regulations and documented on the prescription.
• Communicates information from patients, physicians, insurers, and staff to supervisors/managers.

Skills

Customer service

Communication

Data entry

Attention to detail

Confidentiality

Problem solving

Education

High School Diploma or GED

Associates Degree or certificate in pharmacy/healthcare

Tools

Pharmacy software

Job description

“Choose a job you love and you will never have to work a day in your life.” ~ Confucius

Join a team that is re-defining specialty pharmacy!

See below for open job opportunities. If you do not see any listings at this time, please check again later.

Position: Pharmacy Technician / Inbound Care Coordinator

Location: New Hyde Park, NY

Job Id: 743

# of Openings: 1

CareMed Specialty Pharmacy has a need for Pharmacy Technician / Inbound Care Coordinator at our Specialty Pharmacy in New Hyde Park, Monday - Friday 10:30am - 7pm EST.

Excellent opportunity to join our company and help with a new and exciting program, at our expanding Specialty Pharmacy. Work in a positive, team-oriented environment. We offer competitive compensation and great benefits! This is a full-time position based at our pharmacy i n New Hyde Park. Please submit a copy of your resume!

Starting salary from $22.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before December 31, 2026

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

Pharmacy Technician / Inbound Coordinator Responsibilities

• Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
• Ensures continuity of care and timeliness of shipping orders.
• Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
• Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
• Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
• Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs.
• Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.

Pharmacy Technician / Inbound Coordinator Position Requirements

• High School Diploma or GED, required. Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare, preferred.

Required license or certification

• PTCB Certification
• Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be registered with Board of Pharmacy.