Pharmacy Technician / Inbound Care Coordinator

CareMed Specialty Pharmacy; Louisville (KY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401k with match

Paid Time Off and Holidays

Tuition Reimbursement

Company paid life insurance

Short & long-term disability

Job summary

CareMed Specialty Pharmacy in Louisville, KY is seeking a Pharmacy Technician / Inbound Care Coordinator. This full-time role supports prescription processing, patient outreach, and coordination of medication delivery, Monday–Friday 10:30am–7pm EST.

Starting at $22.00 per hour with a $5,000 sign-on bonus for joining before 12/31/2026. Requires PTCB and 2+ years of pharmacy technician experience; familiarity with billing, terminology, and confidentiality is essential.

Qualifications

• PTCB Certification is required.
• Minimum 2 years of pharmacy technician experience.
• Familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand/generic names, and IV dosage calculations/day supply.
• Must be registered with the Board of Pharmacy.

Responsibilities

• Proactively calls patients to schedule/coordinate medication delivery and collect co-pays.
• Ensure continuity of care and timeliness of shipping orders.

Skills

Communication skills

Customer service

Data entry

Computer skills

Attention to detail

Confidentiality

Education

High School Diploma or GED

AS/Certificate in pharmacy or healthcare

PTCB Certification

Board of Pharmacy registration

Job description

Position:Pharmacy Technician / Inbound Care Coordinator

Location: Louisville, KY

Job Id:748

# of Openings:1

CareMed Specialty Pharmacy has a need forPharmacy Technician / Inbound Care Coordinatorat our Specialty Pharmacy in Louisville, Monday - Friday 10:30am - 7pm EST.

Excellent opportunity to join our company and help with a new and exciting program, at our expanding Specialty Pharmacy. Work in a positive, team-oriented environment. We offer competitive compensation and great benefits! This is a full-time position based at our pharmacy i n New Hyde Park.

Starting salary from $22.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before December 31, 2026

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

Pharmacy Technician / Inbound Coordinator Responsibilities:

• Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
• Ensures continuity of care and timeliness of shipping orders.
• Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
• Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
• Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
• Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs.
• Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.

Pharmacy Technician / Inbound Coordinator Position Requirements:

• High School Diploma or GED, required. Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare, preferred.

Required license or certification:

• PTCB Certification
• Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be registered with Board of Pharmacy.