Pharmacy Technician II

Elevance Health; Nashville (TN); Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative healthcare organization is seeking a dedicated Pharmacy Technician II to join their virtual team. In this impactful role, you will engage with members to verify information, educate them about their prescriptions, and assist in closing care gaps. This position offers the opportunity to work within a dynamic clinical pharmacy call center, focusing on improving member outcomes through education and support. If you have a passion for patient care and a strong background in pharmacy, this is a fantastic opportunity to make a difference in the lives of others while working in a supportive and technology-driven environment.

Qualifications

• Active Pharmacy Technician License required based on state law.
• Minimum 2 years of pharmacy experience or equivalent education.

Responsibilities

• Verify member information and assist pharmacists with data input.
• Educate members on prescriptions and medication adherence.

Skills

Communication Skills

Call Center Experience

Medication Adherence Discussion

Multitasking Ability

Patient Care Experience

Education

High School Diploma or Equivalent

Pharmacy Technician Certification

Tools

Computer Systems

Job description

Anticipated End Date: 2025-04-04

Position Title: Pharmacy Technician II

Job Description:

Pharmacy Technician II

Shift Schedule: Monday-Friday (shift start times vary)

This position will work virtually. The Ideal candidate must live within 50 miles of one of our Elevance Health PulsePoint locations.

A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.

The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance.

How you will make an impact:

• Verifies member information and inputs data for the pharmacists.
• Educates members about prescriptions and medication resources or assistance programs.
• Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures.
• Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
• Makes outreach to members or providers to close care gaps and improve outcomes.

Minimum Requirements:

• Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
• Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Capabilities, Skills, and Experiences:

• Excellent communication skills with Commercial members a plus.
• Call center experience with high call volumes preferred.
• Experience in discussing medication adherence a plus.
• Proficient in computer systems and multitasking preferred.
• Patient care experience preferred.

Job Level: Non-Management Non-Exempt

Workshift: 1st Shift (United States of America)

Job Family: MED > Licensed/Certified Allied Health Professional

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.