Pharmacy Technician II - Call Center, Remote

Freddie Mac; Lebanon (NH); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in Healthcare Services is seeking a Pharmacy Technician in Lebanon, NH. The role involves customer service, medication preparation, and training staff. Candidates must be registered and certified with strong multitasking and customer service skills. Attractive benefits include a sign-on bonus, medical insurance, and tuition reimbursement.

Benefits

Sign-on/retention bonus

Medical insurance options

Retirement plan with matching contributions

Paid time off

Tuition reimbursement

Qualifications

• Registered Pharmacy Technician with NH Board of Pharmacy.
• Certified Pharmacy Technician (CPhT) certification required.

Responsibilities

• Answer phones and triage customer service issues.
• Prepare prescription and non-prescription medications.
• Stock and replenish automated dispensing machines.

Skills

Customer Service

Multitasking

Education

Associates degree in a health or related field

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

• $5,000 sign-on/retention bonus available for external candidates
• Medical insurance options with employer contribution and health savings account
• Retirement plan with immediate vesting and matching contributions
• Paid time off accrued per pay period, including six paid holidays
• Tuition reimbursement of up to $3,000 per year
• Shift differentials for evening, night, and weekend shifts

What to Expect (Job Responsibilities):

• Answer phones and triage customer service issues
• Prepare prescription and non-prescription medications and devices
• Stock and replenish automated dispensing machines and stock locations
• Serve as a preceptor and assist with training pharmacy department staff
• Communicate supply issues and assist in revising policies and procedures

What is Required (Qualifications):

• Registered Pharmacy Technician with the NH Board of Pharmacy
• Certified Pharmacy Technician (CPhT) certification
• BLS Certification required within 30 days of hire for applicable roles
• Ability to multitask and maintain composure in stressful situations
• Strong customer service skills, particularly in phone interactions

How to Stand Out (Preferred Qualifications):

• Associates degree in a health or related field with 1 year of pharmacy experience, or equivalent education and experience

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