Pharmacy Technician: Claims & Patient Care Specialist

Actalent; Cary (NC); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life insurance

Disability insurance

Health Spending Account (HSA)

Paid time off

Job summary

Actalent is seeking a Pharmacy Technician to locate and enter accurate prescription insurance information on patient profiles, process eligibility checks, and adjudicate pharmacy claims. You will manage inbound calls and communicate with patients, clients, and healthcare providers to ensure efficient medication delivery and adherence to therapy plans.

This is a contract, onsite role in Cary, NC with potential for hybrid if converted to permanent.

Qualifications

• Pharmacy technician certification required.
• 2+ years of pharmacy operation experience preferred.
• Basic computer skills required.
• Excellent organizational and time management skills.
• Ability to effectively work with people.
• Detail-oriented and conscientious.

Responsibilities

• Locate and enter accurate prescription insurance information on patient profiles by processing eligibility checks and adjudicating pharmacy claims.
• Adjudicate claims and troubleshoot rejections to ensure correct information is communicated to the patient.
• Communicate the need for medication prior authorization (PA) to providers and support PA process.

Skills

Pharmacy technician certification

Pharmacy operations

Computer skills

Organizational skills

People skills

Attention to detail

Education

High School Diploma

NC Registered (NCBOP) preferred

Job description

Actalent is seeking a Pharmacy Technician to locate and enter accurate prescription insurance information on patient profiles, process eligibility checks, and adjudicate pharmacy claims. You will manage inbound calls and communicate with patients, clients, and healthcare providers to ensure efficient medication delivery and adherence to therapy plans.

This is a contract, onsite role in Cary, NC with potential for hybrid if converted to permanent.