Licensed Pharmacy Tech: Fast-Paced Claims & Patient Support

Birdi; Tempe (AZ); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Birdi is seeking a Licensed Pharmacy Technician to accurately enter prescription information, process new and refill requests, and uphold quality standards.

You will research rejected claims, contact patients, doctors, and insurers as needed, and work under guidance with strong confidentiality and attention to detail.

The role requires CPhT/PTCB certification and familiarity with claims adjudication; a hybrid work environment in Tempe, AZ is offered.

Qualifications

• High School Diploma or GED is required.
• Registered Pharmacy Technician license in good standing with the applicable State Board.
• Certified Pharmacy Technician (CPhT) through the PTCB is required.

Responsibilities

• Enter prescription information accurately and timely.
• Research and resolve rejected insurance claims.
• Place outbound calls to patients, providers, and insurers for clarification.
• Identify missing information and make processing determinations.
• Work under supervision with standard policies and procedures.
• Follow up with patients regarding incidents or resolutions.
• Perform other duties as assigned.

Skills

Interpersonal skills

Confidentiality

Judgment & diplomacy

Issue research & resolution

Detail-oriented

Technical skills & analytics

Teamwork

Multitasking & deadlines

Self-directed & organized

Physical ability

Flexibility hours

Education

High School Diploma or GED

Licensed Pharmacy Technician (state board)

CPhT Certification (PTCB)

Claims adjudication experience

Secondary billing knowledge (prescription discounts, Medicaid)

Microsoft Office & pharmacy software

Tools

Microsoft Office

Job description

Birdi is seeking a Licensed Pharmacy Technician to accurately enter prescription information, process new and refill requests, and uphold quality standards.

You will research rejected claims, contact patients, doctors, and insurers as needed, and work under guidance with strong confidentiality and attention to detail.

The role requires CPhT/PTCB certification and familiarity with claims adjudication; a hybrid work environment in Tempe, AZ is offered.