Pharmacy Technician Call Center Specialist

Walgreens; Chandler (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Walgreens in United States (Arizona, Chandler) is hiring for a Pharmacy Technician role focused on data entry, patient registration, and resolving third party rejects. You will work under supervision and use pharmacy systems to obtain patient and drug information.

Responsibilities include handling patient inquiries, ensuring HIPAA compliance, and supporting pharmacists across locations. A technician license/certification must be obtained within 90 days.

Qualifications

• High School Diploma or GED.
• Basic PC skills for start up, shutdown, mouse use and online access.
• Basic search engine skills for URLs and forms.
• Intermediate keyboarding, at least 25 WPM.
• Effective written and verbal communication.
• 18 years of age or older.

Responsibilities

• Process new patient registration and data entry per Walgreens procedures.
• Handle patient prescription requests and refill orders with HIPAA compliance.
• Resolve third party rejects by gathering info and resubmitting as required.
• Assist pharmacists and communicate issues to senior staff when needed.

Skills

Data entry

Customer service

PC skills

Typing 25 WPM

Communication skills

Age 18+

Education

High School Diploma or GED

Job description

Walgreens in United States (Arizona, Chandler) is hiring for a Pharmacy Technician role focused on data entry, patient registration, and resolving third party rejects. You will work under supervision and use pharmacy systems to obtain patient and drug information.

Responsibilities include handling patient inquiries, ensuring HIPAA compliance, and supporting pharmacists across locations. A technician license/certification must be obtained within 90 days.