Pharmacy Call Center Tech — Training Included

Walgreens; Chandler (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to join a fast-paced call center environment in Chandler, AZ. You will provide exceptional customer service while handling a high volume of calls and processing prescriptions under supervisor guidance.

Responsibilities include data entry, addressing third-party rejects, and assisting pharmacists across locations. Candidates must obtain active technician licensure within 90 days and maintain certification throughout employment.

Qualifications

• Strong math skills for accurate dosage calculations.
• Experience using multiple computer systems.
• Customer service experience in healthcare or retail environments.

Responsibilities

• Process new patient registrations by entering data into the system per Walgreens procedures.
• Handle patient communications via calls, chats, and emails.
• Resolve third-party rejects by gathering information and obtaining overrides.
• Assist pharmacists at the facility and other locations; report issues to senior staff.
• Obtain and maintain active pharmacy technician license/certification within 90 days.

Skills

Pharmacy math

Multiple computer systems

Customer service

Pharmacy technician experience

HIPAA compliance

Education

High School Diploma

Pharmacy technician certification

Tools

Pharmacy data entry systems

Job description

Walgreens is seeking a Pharmacy Technician to join a fast-paced call center environment in Chandler, AZ. You will provide exceptional customer service while handling a high volume of calls and processing prescriptions under supervisor guidance.

Responsibilities include data entry, addressing third-party rejects, and assisting pharmacists across locations. Candidates must obtain active technician licensure within 90 days and maintain certification throughout employment.