Pharmacy Support Specialist - Data Entry & Inquiries

Walgreens; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to perform data entry and patient registration, resolving third‑party rejects, and handling high volumes of customer inquiries under supervision. The role uses pharmacy systems to retrieve patient and drug information, with duties varying by department.

Responsibilities include processing new registrations, handling inbound/outbound communications, resolving third‑party rejects, and supporting pharmacists across locations.

Qualifications

• Basic PC skills to operate computers and software.
• Ability to use search engines effectively and fill online forms.
• Typing speed of 25 words per minute or more.
• Ability to communicate clearly in writing and verbally.
• Must be 18 years of age or older.

Responsibilities

• Process new patient registrations by entering data into the system following procedures.
• Handle patient communications via calls, chats, and emails and assist prescribers as needed.
• Resolve third-party rejects by gathering information and resubmitting per plan requirements.
• Assist Pharmacists at the facility and other locations and report issues to senior staff.
• Obtain and maintain an active certified pharmacy technician license within 90 days.

Skills

Basic PC skills

Search Engines

Typing 25 WPM

Communication skills

Age 18+

Job description

Walgreens is seeking a Pharmacy Technician to perform data entry and patient registration, resolving third‑party rejects, and handling high volumes of customer inquiries under supervision. The role uses pharmacy systems to retrieve patient and drug information, with duties varying by department.

Responsibilities include processing new registrations, handling inbound/outbound communications, resolving third‑party rejects, and supporting pharmacists across locations.