Pharmacy Technician

Elevait Solutions; United States; A distancia; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

12-week contract

Competitive pay

Descripción de la vacante

Elevait Solutions LLC is seeking a Remote Pharmacy Technician to support PBM members, prescribers, and pharmacies nationwide. You will resolve complex claims, guide on formulary and prior authorization processes, and deliver high-quality customer service in a fast-paced, phone-based environment.

The role emphasizes real-time assistance to pharmacies, education on pharmacy benefit details, and precise documentation in the system, all from a fully remote setting with national scope.

Formación

• 3+ years experience in retail, mail order, specialty pharmacy, or PBM with strong claims and customer service skills.

Responsabilidades

• Provide real-time assistance to pharmacies with point-of-service claim questions.
• Guide prescribers through formulary and prior authorization processes.
• Answer inbound calls from members, pharmacies, and prescribers with professionalism and accuracy.
• Educate members on pharmacy benefit details and resolve benefit inquiries.
• Accurately document all interactions in the designated system.
• Follow standard operating procedures to ensure compliance and quality.
• Communicate issues and resolutions clearly to both customers and internal teams.
• Consistently meet productivity, schedule, and quality targets in a remote setting.

Conocimientos

PBM claims support

Formulary navigation

Prior authorization processing

PBM call center experience

Descripción del empleo

Remote Pharmacy Technician (PBM Customer Care) Job Summary

Role Impact & Expectations:

As a Remote Pharmacy Technician, you will play a critical role in supporting pharmacy benefit members, prescribers, and retail/network pharmacies nationwide. You will resolve complex claims, guide on formulary and prior authorization processes, and deliver high-quality customer service in a fast-paced, phone-based environment. Your expertise ensures accurate benefit information and timely claim resolution, directly impacting patient access to medications.

Essential Skills:

• Pharmacy POS claims support
• Formulary navigation
• Prior authorization processing
• PBM member/prescriber support

Key Responsibilities:

• Provide real-time assistance to pharmacies with point-of-service claim questions.
• Guide prescribers through formulary and prior authorization processes.
• Answer inbound calls from members, pharmacies, and prescribers with professionalism and accuracy.
• Educate members on pharmacy benefit details and resolve benefit inquiries.
• Accurately document all interactions in the designated system.
• Follow standard operating procedures to ensure compliance and quality.
• Communicate issues and resolutions clearly to both customers and internal teams.
• Consistently meet productivity, schedule, and quality targets in a remote setting.

Recruiter Insights:

• Fully remote, phone-based pharmacy role ideal for experienced techs seeking off-the-counter work.
• Certification preferred but not mandatory; opens the door for skilled techs with lapsed credentials.
• Competitive pay for 3+ years of PBM or pharmacy experience.
• Short-term contract (12 weeks) with major benefit manager; fast start possible.
• High demand for prior authorization skills and PBM call center experience.
• Be aware of similar postings from competing suppliers speed and exclusive candidate submissions are critical.

Candidate Insights:

• 100% remote work no dispensing, no physical pharmacy duties.
• Opportunity to leverage PBM, claims, and prior authorization expertise in a customer-focused setting.
• Certification is a bonus, not a barrier; experienced, non-certified techs are welcome.
• National exposure work with diverse pharmacies, members, and prescribers.
• Clear, structured workflows and documented procedures support your success.

Buzzwords:

PBM, pharmacy, technician, claims, POS, formulary, prior authorization, CPhT, PTCB, NHA, ExCPT

Ideal Background:

3+ years experience in retail, mail order, specialty pharmacy, or PBM with strong claims and customer service skills. Remote call center experience highly valued.