CERTIFIED PHARMACY TECH (PTCB) FULLY REMOTE!

DG GLASS & TRADE - Desde 2001 conectando negocios confiaveis.; Hart's Location (NH); Remote; USD 24,000 - 34,000; Full time

Job summary

DG GLASS & TRADE Remote Pharmacy Technician role is fully remote (excluding NY, CA, NJ, WA, MA, MI, CO, IL). Earn $21.00 per hour. Contract through April 2027, with potential to convert to permanent based on performance and attendance.

Start dates: Nov 17, 2026 or Dec 1, 2026. Training is M-F 9:00 AM–5:30 PM EST for about 4 weeks (8:00–4:30 CST). You will serve as primary contact for members, providers, and pharmacies across phone, chat, and email; handle inquiries related to mail order, benefit

Qualifications

• Active Certified Pharmacy Technician (CPhT) through PTCB or NHA.
• 3 years of recent retail or professional pharmacy experience with working knowledge of claims adjudication.
• Call center experience required.

Responsibilities

• Serve as the primary point of contact for members, providers, and pharmacies across phone, chat, email, and written/digital channels.
• Resolve inquiries related to mail order, benefit design, formulary coverage, medication costs, prior authorization criteria, and claims adjudication; assist network pharmacies with prescription claim processing.

Skills

Pharmacy experience

Call center experience

Claims adjudication

CPhT certification

Speed test required

Education

High school diploma or equivalent

Associate or Bachelor’s Degree

Job description

Remote Pharmacy Technician

Location: Fully remote - Excluding: NY, CA, NJ, WA, MA, MI, CO, IL

#IND123

Remote Pharmacy Technician

Location: Fully remote - Excluding: NY, CA, NJ, WA, MA, MI, CO, IL

Pay: $21.00 per hour

Start Date: Nov 17th, 2026 and December 1st 2026

Type: Contract until April 2027; can go perm based on performance & great attendance

Training Schedule

M-F, 9:00 AM to 5:30 PM EST for about 4 weeks (8-4:30pm CST)

No time off - No time can be missed during training and no time off in January 2027

Job Description

• Serve as the primary point of contact for members, providers, and pharmacies across phone, chat, email, and written/digital channels, delivering timely, accurate, and consistent service.
• Resolve inquiries related to mail order, benefit design, formulary coverage, medication costs, prior authorization criteria, and claims adjudication, while assisting network pharmacies with prescription claim processing and accuracy against benefit guidelines and contract standards.
• Support clinical pharmacists with patient and provider outreach, including appointment scheduling, clinical program enrollment, and medication adherence follow-up.
• Take ownership of member, provider, and pharmacy issues from initial contact through final resolution, coordinating with internal teams as needed and accurately documenting interactions for continuity of care, quality assurance, compliance, and operational reporting.
• Utilize AI-enabled tools and internal knowledge systems to efficiently research and resolve inquiries while fostering a collaborative, respectful, and diverse team environment and supporting additional projects and responsibilities as assigned.

Nice To Have

• Associate or Bachelor’s Degree
• PBM
• Mail order pharmacy
• Specialty pharmacy

Requirements

• Active Certified Pharmacy Technician (CPhT) through PTCB or NHA
• Must have (3) years of recent retail or professional pharmacy experience with working knowledge of claims adjudication
• Must have call center experience
• Must provide CPhT license number
• Must submit an internet speed test | 100 MB DL
• Must have a private designated workspace
• High school diploma or equivalent
• Background check required