Certified Pharmacy Technician

Insight Global; United States; Remote; Full time

Job summary

A leading company is seeking a Remote Certified Pharmacy Technician to support a healthcare startup. Responsibilities include making outbound calls, resolving medication-related issues, and providing customer support. This is a 6-month contract-to-hire position with competitive pay and benefits.

Benefits

Medical Insurance

Vision Insurance

401(k) with Employer Matching

Paid Sick Leave

Qualifications

• 2+ years of retail pharmacy experience.
• Experience with high-volume outbound calls.

Responsibilities

• Make outbound calls to patients and providers.
• Answer inbound customer support requests.

Skills

Communication

Team Player

Computer Skills

Medical Terminology Knowledge

Education

Certified Pharmacy Tech

Tools

Microsoft 365

Google Workspace

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $21.00/hr

Direct message the job poster from Insight Global

Insight Global is seeing a Remote Certified Pharmacy Technician to support a healthcare startup client on a 6-mos contract to perm assignment. Under the supervision of a Pharmacist Team Lead and Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified using risk stratification algorithms. These interventions may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests, preparing, and mailing letters, and other assigned duties. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.

**This is a 6-month Contract-to-Hire position, and the working hours are 9AM-6PM PST**

REQUIRED SKILLS AND EXPERIENCE:

• Certified Pharmacy Tech (national or state license)
• 2+ years of RETAIL pharmacy experience
• Experience with high-volume (45+) outbound calls
• Familiar with Med Reconciliation calls
• Must come from a retail pharmacy or from a remote pharmacy background
• Knowledge of basic medical terminology and medication names (brand and generic)
• Excellent written and oral communication skills
• Strong computer skills, including proficiency in the Microsoft 365 and Google Workspace
• A team player mindset with the ability to work independently
• Ability to work 40 hours/week (Monday-Saturday until 9am-6pm Pacific Time)

COMPENSATION:

$18/hour to $21/hour.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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