Pharmacy Services Manager: Clinical Leadership & Ops

Northwestern Medicine; Chicago (IL); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Manager of Pharmacy to oversee Pharmacy Services and align goals with the Work Unit/Department's strategic plan. You will collaborate with clinical leadership to define clinical and distributive services, manage educational programs, and oversee financial and personnel management across the pharmacy.

The role emphasizes staffing, talent development, compliance, and a patient-first culture, with accountability for quality of care and department performance

Qualifications

• Bachelor of Science or Doctor of Pharmacy from accredited College of Pharmacy.
• Illinois Licensed Pharmacist.
• Effective oral/written communication with all levels of internal and external customers.

Responsibilities

• Plans staffing requirements, hires to meet needs, and schedules to ensure efficient management of pharmacy resources and workflow.
• Cooperates with peers in the scheduling and sharing of personnel resources.
• Assists with development of talent across sections in technical, clinical, and management positions through early assessment of high potential; individual development plans; direct mentoring and monitoring of development plans; succession planning.
• Coaches and monitors staff to ensure compliance with standards and improvement in performance.
• Uses appropriate resources to implement department, hospital, and health system policies and procedures.
• Implements NM performance management process.
• Adheres to Values-Based Leadership Model: Fosters patients first mission and prioritize our people; value and promote teamwork, deliver and expect excellence; act with integrity.
• Ensure programmatic goals and evaluations are delivered for pharmacy students and/or residents at the practice site.
• Assume twenty‑four‑hour accountability for quality of patient care, human resources, and overall department function.
• Develops department‑based goals to support hospital and division mission and objectives.
• Uses appropriate resources within the hospital and department to provide consultation, education, technical, or information services to provide optimum pharmacy care.
• Ensures compliance with all federal, state, local, and regulatory policies and procedures.
• Facilitates a multi‑disciplinary and collaborative approach to patient care and inter‑departmental problem solving and service delivery.
• Develops and maintains relationships with all customers.
• Ensures that service standards are developed, implemented, and evaluated.
• Creates an environment of high morale and motivated professionals.
• Develops cost center capital budget and submits for approval.
• Develops major equipment purchase proposals, selection, prepares documents for equipment acquisition.
• Develops and participates in facility changes and planning.
• Works with physicians in developing criteria for drug use and in implementing and monitoring the criteria.
• Works with physicians on the resolution of distributive and clinical issues.
• Identifies and pursue activities and development opportunities which are appropriate for position and personal development.
• Meets the responsibilities of the Designated Person as outlined in USP standards.

Skills

Effective communication

Education

Bachelor of Science in Pharmacy

Illinois Licensed Pharmacist

Job description

Northwestern Medicine is seeking a Manager of Pharmacy to oversee Pharmacy Services and align goals with the Work Unit/Department's strategic plan. You will collaborate with clinical leadership to define clinical and distributive services, manage educational programs, and oversee financial and personnel management across the pharmacy.

The role emphasizes staffing, talent development, compliance, and a patient-first culture, with accountability for quality of care and department performance