Pharmacy Operations & Compliance Coordinator

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 202,898,000 - 253,646,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

Matching 401(k)

Medical, dental and vision coverage

Life insurance

Paid time off and Holiday pay

Job summary

Northwestern Medicine is seeking a Pharmacy Practice Coordinator to support the Pharmacy Manager in daily operations, interpret prescriptions, and serve as a drug information resource for patients and staff. The role involves dispensing medications, guiding workflow, and ensuring compliance with regulatory standards to deliver safe, effective patient care.

You will coordinate staffing, participate in quality initiatives, support residency programs, and help implement new technology across

Qualifications

• Graduate from an accredited school of Pharmacy/B.S. in Pharmacy.

Responsibilities

• Supports operating room and procedural area pharmacy services including OR pharmacy satellite inventory management, ADC inventory for OR and procedural support areas, and controlled substance monitoring and reconciliation
• Maintains working knowledge of regulatory requirements of controlled substance handling and management and addresses gaps in those requirements to assure full compliance
• Supports diversion prevention and detection initiatives
• Assists with employee disciplinary processes in collaboration with the manager
• Completes and reviews payroll for manager approval/supports management team with approving timecards for all employees within service line/department
• Participates in Environment of Care Rounds
• Ensures compliance with pharmaceutical waste collection and disposal procedures
• Maintains ongoing quality data collection systems that enable monitoring of service levels
• Maintains knowledge and uses appropriate resources to provide educational, technical, or information services as needed for staff and patients
• Supports establishing operations dashboard goals, metrics and reporting
• Supports automated dispensing cabinets (ADC) implementation, inventory management, and controlled substance monitoring and reconciliation
• Supports inventory management and medication storage within the ADCs
• Issues controlled substances to patient care areas and maintains records as required by law as evident by count discrepancies and findings from periodic audits. Oversees monthly audits of CII safe.
• Supports medication preparation and dispensing from the automated dispensing carousels
• Designs and implements staff educations and training
• Maintains education and competency records
• Supports pharmacy residency programs and participates in educational activities for PGY-1 pharmacy residents.
• Fulfills all the responsibilities, qualifications, license/certification, and education/experience of a Clinical Pharmacist ensuring the safe, efficacious, and cost-effective utilization of all drug therapies
• Ensure compliance with all applicable federal, state, and local laws, codes, statutes, and regulations governing pharmacy practice in areas of responsibility
• Ensure areas of responsibility meet the regulatory requirements of inside and outside auditors and accrediting bodies
• Implements and maintains pharmacy services that are an integral part of the care delivery systems of Northwestern Medicine including, but not limited to, implementation of new technology and the provision of pharmacy services that will improve patient care, patient safety, and economic outcomes
• Supports around-the clock procurement, preparation, distribution, and control of all medications used, including those that are investigational
• Assumes responsibility for efficient and effective use of time and effort of all staff and investigates and resolves patient and workflow problems
• Works along frontline pharmacy staff to ensure that medications are appropriately provided to achieve the desired therapeutic outcome consistent with patient parameters and disease states
• Organizes, prioritizes, and plans workload within given time constraints. Works cooperatively with fellow pharmacists to oversee and direct the activities of the work area, to assign work to technicians, and to assure that the established Department objectives are accomplished
• Facilitates a team-based approach to patient care problem solving and service delivery
• Uses communication skills of persuasiveness and assertiveness, as well as sensitivity to the other person’s point of view, to influence the behavior and opinions of professional and technical colleagues
• Develop talent in technical and clinical positions
• Coordinates and manages scheduling consistent with departmental budget requirements and maintains programs to monitor and control costs and inventory
• Assist manager in completing performance reviews consistent with Performance Management Process established by the organization
• Ensure necessary arrangements for coverage are made along with management of productivity based on patient care
• Ensures appropriate orientation and training of pharmacy personnel according to the guidelines established by Human Resources and Pharmacy Department Management
• Actively promotes, facilitates, and participates in pharmacy staff, resident, and student educational activities and promotes the generation of new knowledge relevant to the practice of pharmacy
• Creates an environment of high morale and engaged motivated staff
• Facilitates interdepartmental coordination by acting as a liaison between the pharmacy department and other disciplines
• Assists Manager in meeting organizational goals
• Responsible for off shift/weekend on call
• Implements medication safety initiatives within the hospital and outpatient settings
• Participates and supports medication use quality initiatives through various NM committees, including the Pharmacy and Therapeutics Committee
• Participates in quality initiatives as indicated by the annual quality plan
• Facilitates the practice of evidence-based medicine through the coordination of physician and staff education, the development of collaborative practice agreements, and policy making
• Lead and participates in performance improvement projects by adopting process improvement methodologies and working with interdisciplinary leadership
• Assists with the financial management of pharmacy cost centers
• Participates in the development of capital request proposals and capital project management
• Assists with major equipment implementation and software upgrades/implementations, product selection, document preparation for equipment acquisition, and oversight of the vendor negotiation process
• Assist manager in coordinating and documenting successful drug cost reduction initiatives
• Provides opportunities for educational programming and coordinates technical and pharmacist staff participation in such programs to promote continued professional development
• Other duties as assigned

Education

Graduate from an accredited school of Pharmacy/B.S. in Pharmacy

Job description

Northwestern Medicine is seeking a Pharmacy Practice Coordinator to support the Pharmacy Manager in daily operations, interpret prescriptions, and serve as a drug information resource for patients and staff. The role involves dispensing medications, guiding workflow, and ensuring compliance with regulatory standards to deliver safe, effective patient care.

You will coordinate staffing, participate in quality initiatives, support residency programs, and help implement new technology across