Pharmacy Quality & ADE Improvement Lead - Onsite Pittsburgh

Blink Health; Pittsburgh (Allegheny County); On-site; USD 70,000 - 95,000; Full time

Job summary

Blinked Health is seeking a Pharmacy Quality Improvement Specialist for an onsite role in Pittsburgh, PA. The candidate will oversee ADE reporting, review patient feedback, and drive quality improvements across pharmacy operations.

The role emphasizes collaboration with internal teams, regulatory compliance, and data-driven action plans to enhance patient safety and satisfaction. A pharmacy background and strong communication skills are essential.

Qualifications

• Five+ years in pharmacy with demonstrated success in identifying and resolving quality issues.
• Strong communication skills, attention to detail, and analytical problem-solving abilities.

Responsibilities

• Review internal reporting of patient and provider communications for potential ADEs.
• Ensure each ADE has internal documentation aligned with client requirements.
• Submit client-specific ADE forms and perform follow-up as needed.
• Conduct FDA submissions when necessary, ensuring compliance and accuracy.
• Review patient survey reports to identify trends and issues through keyword analysis.
• Develop action plans from survey insights to improve patient experience and satisfaction.
• Provide recommendations to address recurring issues and drive improvements across pharmacy operations.
• Review daily quality reports and correct issues per business rules to ensure order accuracy.
• Collaborate with internal teams to identify and resolve operational inefficiencies and quality issues.
• Monitor daily quality metrics to ensure standards are met or exceeded.
• Maintain compliance with corporate policies and state/federal regulations.
• Suggest enhancements to processes and ensure adherence to industry best practices.

Skills

Quality Assurance

Pharmacy

ADE reporting

Data analysis

Communication

Problem-solving

Education

Bachelor’s degree

Tools

Google Suite

Job description

Blinked Health is seeking a Pharmacy Quality Improvement Specialist for an onsite role in Pittsburgh, PA. The candidate will oversee ADE reporting, review patient feedback, and drive quality improvements across pharmacy operations.

The role emphasizes collaboration with internal teams, regulatory compliance, and data-driven action plans to enhance patient safety and satisfaction. A pharmacy background and strong communication skills are essential.