Pharmacy Program Support Coordinator – Remote Eligible

CareMed Specialty Pharmacy; Village of New Hyde Park (NY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

401k with a match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Company paid benefits – life; and long

short-term disability

Job summary

CareMed Specialty Pharmacy in New Hyde Park, NY is seeking a Pharmacy Technician - Program Support Coordinator for a full-time, Monday–Friday role from 9:30 a.m. to 6 p.m. EST.

This position supports our expanding specialty pharmacy program with on-site training, and remote work may be possible after the initial period. You will verify insurance, handle prior authorizations, and assist with program referrals, patient calls, and billing.

Qualifications

• Must have insurance verification experience
• Understands prior authorization process
• Background in medical/healthcare setting
• Licensed with the state Board of Pharmacy (PTCB preferred)
• Minimum two years pharmacy experience; retail pharmacy preferred

Responsibilities

• Receives and coordinates program referrals and performs activities (savings card activation; insurance verification; test claims; prescription billing; billing error resolution; prior authorization assistance; customer service)
• Serves as primary contact for calls from patients and physicians
• Documents updates in patient profiles with care details
• Handles customer complaints and forwards to appropriate team members
• Ensures prescriptions are billed in accordance with Medicare/DMEPOS and regulations

Skills

insurance verification

prior authorization

customer service

data entry

communication

confidentiality

Education

Associate degree in pharmacy/healthcare

PTCB certification preferred

Job description

CareMed Specialty Pharmacy in New Hyde Park, NY is seeking a Pharmacy Technician - Program Support Coordinator for a full-time, Monday–Friday role from 9:30 a.m. to 6 p.m. EST.

This position supports our expanding specialty pharmacy program with on-site training, and remote work may be possible after the initial period. You will verify insurance, handle prior authorizations, and assist with program referrals, patient calls, and billing.