Remote Pharmacy Support Technician

Apotheco Medicinals; New York, Northern (NY, KY); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Apotheco Medicinals in New York, NY is seeking a Full Time Pharmacy Customer Service Specialist to support patients, process prescriptions, and handle payments. Remote work with training travel to Southern, IL is provided, including a company laptop and reliable internet.

You will manage high-volume calls and emails, coordinate patient deliveries, and maintain accurate patient information in the system while collaborating with the Operations Manager to meet daily targets.

Qualifications

• High School Graduate (or equivalent) is required.
• Previous experience in pharmacy or other related Healthcare fields is helpful but not necessary.
• Typing at least 40 WPM to maintain efficiency.

Responsibilities

• Process/navigate prescriptions using computer software quickly and efficiently
• Perform high call volume of inbound/outbound calls to coordinate patient deliveries
• Respond to customer inquiries via email
• Complete accurate payment information
• Effective communication between team members and Operations Manager
• Meet daily target goals set forth by the Operations Manager
• Be able to work efficiently in an independent environment

Skills

Communication skills

Multitasking

Detail-oriented

Independent and self-motivated

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Google Docs

Sheets

Job description

Apotheco Medicinals in New York, NY is seeking a Full Time Pharmacy Customer Service Specialist to support patients, process prescriptions, and handle payments. Remote work with training travel to Southern, IL is provided, including a company laptop and reliable internet.

You will manage high-volume calls and emails, coordinate patient deliveries, and maintain accurate patient information in the system while collaborating with the Operations Manager to meet daily targets.