PHARMACY PATIENT SERVICES REP (4169)

Central Virginia Health Services, Inc.; Petersburg (VA); Hybrid; USD 22,000 - 30,000; Full time

Job summary

CVHS Pharmacy in Petersburg, VA is seeking a Pharmacy Patient Services Rep to assist pharmacists with insurance claims, patient enrollment into assistance programs, and patient data management. The role requires attention to detail and strong computer skills, with bilingual abilities preferred.

The position involves handling patient calls for prescription refills, maintaining office supplies, and ensuring confidentiality, while supporting daily reconciliation and data entry tasks within the CVS

Qualifications

• Pharmacy experience preferred but not mandatory.
• Strong computer skills and cashiering experience.
• Ability to handle patient data with confidentiality.
• Bilingual abilities preferred but not required.

Responsibilities

• Register and update patients with demographics, eligibility and insurance information.
• Assist pharmacist with insurance claims and reconciliations.
• Assist patients with enrollment into Pharmacy Assistance Programs.
• Handle prescription refill calls and related inquiries.
• Maintain supplies and mail handling for the Pharmacy office.
• Ensure patient data privacy in all transactions.
• Prepare daily input-output reconciliations and bank deposits.
• Support other departments with patient, prescription or billing data.

Skills

Pharmacy experience

Computer skills

Cashiering skills

Attention to detail

Problem solving

Confidentiality

Bilingual (preferred)

Education

High school diploma

Tools

None

Job description

PHARMACY PATIENT SERVICES REP (4169)# PHARMACY PATIENT SERVICES REP (4169)Petersburg, VA 23805## OverviewSalary Range$16.50 - $22.10 HourlyPosition TypeFull Time## Description**ESSENTIAL JOB FUNCTIONS:**Registration and update of patients, which includes collecting and updating all patient demographic, eligibility, and insurance information and enters data into the appropriate CVHS MIS system; explain CVHS services and appropriate patient policies and proceduresAssist Pharmacist in processing prescription insurance claims, including reconciliationAssist Pharmacist in patient complianceAssist patients in enrollment into Pharmacy Assistance ProgramsAnswer incoming phone calls from patients for prescription refill requests and related mattersRequisition and maintain adequate levels of Pharmacy office suppliesProcess incoming and outgoing mail, including prescriptionsAssist other departments in obtaining necessary patient, prescription or billing data that would enhance the Center’s flow of patient care and billingMaintain strict observance of patient confidentialityPrepares daily reconciliation of input data to computer output for daily charges and payments.Prepares daily bank deposit of cash received and delivers deposits to bank as necessary.Prepares daily encounter forms for filing.All CVHS Pharmacy staff will abide by the standards of accreditation in Mail Order Pharmacy and Specialty Pharmacy.**KNOWLEDGE, SKILLS, AND ABILITIES:**Pharmacy experience preferredComputer skillsCashiering skillsDedication to detail, thoroughness and follow-throughProblem solving skills and the ability to work with minimum supervisionRespect for patient confidentialityBilingual preferred but not mandatoryEDUCATION, TRAINING AND EXPERIENCE:High school diploma, pharmacy experience preferred but not mandatory## Education, Training and Qualifications**EDUCATION, TRAINING AND EXPERIENCE:**High school diploma, pharmacy experience preferred but not mandatory