PHARMACY PATIENT SERVICES REP (4337)

Central Virginia Health Services, Inc.; Virginia; On-site; USD 21,000 - 24,000; Full time

Job summary

Central Virginia Health Services, Inc. in New Canton, VA is seeking a Pharmacy Patient Services Representative to register patients, verify demographics, and collect insurance details.

You will assist pharmacists with insurance claims and patient counseling, and help enroll patients into Pharmacy Assistance Programs. The role requires good computer and cashiering skills, a focus on accuracy and confidentiality, and excellent customer service.

Qualifications

• Registration and update of patients' demographics, eligibility and insurance information.
• Assist Pharmacist in processing prescription insurance claims.
• Assist patients in enrollment into Pharmacy Assistance Programs.
• Answer incoming phone calls for prescription refill requests and related matters.
• Maintain patient confidentiality.
• Cashiering and computer skills.
• Bilingual preferred but not mandatory.

Responsibilities

• Register and update patient demographics, eligibility and insurance data.
• Assist pharmacist with processing prescription insurance claims and reconciliation.
• Help patients enroll into Pharmacy Assistance Programs.
• Answer calls from patients for prescription refills and related issues.
• Maintain confidentiality and handle billing data.
• Process mail and maintain pharmacy office supplies.
• Collaborate with other departments to obtain necessary data for patient care and billing.
• Explain CVHS services and patient policies and procedures.

Skills

Pharmacy experience

Computer skills

Cashiering skills

Attention to detail

Problem solving

Confidentiality

Bilingual

Education

High school diploma

Job description

PHARMACY PATIENT SERVICES REP (4337)# PHARMACY PATIENT SERVICES REP (4337)New Canton, VA 23123## OverviewSalary Range$15.00 - $17.47 HourlyPosition TypeFull Time## Description**ESSENTIAL JOB FUNCTIONS:**Registration and update of patients, which includes collecting and updating all patient demographic, eligibility, and insurance information and enters data into the appropriate CVHS MIS system; explain CVHS services and appropriate patient policies and proceduresAssist Pharmacist in processing prescription insurance claims, including reconciliationAssist Pharmacist in patient complianceAssist patients in enrollment into Pharmacy Assistance ProgramsAnswer incoming phone calls from patients for prescription refill requests and related mattersRequisition and maintain adequate levels of Pharmacy office suppliesProcess incoming and outgoing mail, including prescriptionsAssist other departments in obtaining necessary patient, prescription or billing data that would enhance the Center’s flow of patient care and billingMaintain strict observance of patient confidentialityPrepares daily reconciliation of input data to computer output for daily charges and payments.Prepares daily bank deposit of cash received and delivers deposits to bank as necessary.Prepares daily encounter forms for filing.All CVHS Pharmacy staff will abide by the standards of accreditation in Mail Order Pharmacy and Specialty Pharmacy.**KNOWLEDGE, SKILLS, AND ABILITIES:**Pharmacy experience preferredComputer skillsCashiering skillsDedication to detail, thoroughness and follow-throughProblem solving skills and the ability to work with minimum supervisionRespect for patient confidentialityBilingual preferred but not mandatory## Education, Training and Qualifications**EDUCATION, TRAINING AND EXPERIENCE:**High school diploma, pharmacy experience preferred but not mandatory