PHARMACY PATIENT SERVICES REP

Central Virginia Health Services, Inc.; New Canton (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

CENTRAL VIRGINIA HEALTH SERVICES INC is seeking staff to support pharmacy operations, including helping pharmacists with insurance claims, patient enrollment, and data entry. You will handle patient outreach for refills and inquiries, maintain confidentiality, and assist multiple departments with data needs.

Qualifications include basic high school education, pharmacy exposure preferred, and strong data entry, cashiering, and confidentiality skills.

Qualifications

• Pharmacy experience preferred but not mandatory.
• Computer skills required for data entry and claims processing.
• Cashiering skills for handling payments.
• Dedication to detail, thoroughness and follow-through.
• Problem solving skills and ability to work with minimal supervision.
• Respect for patient confidentiality.
• Bilingual preferred but not mandatory.

Responsibilities

• Register and update patient demographics, eligibility, and insurance information.
• Assist Pharmacist in processing prescription insurance claims and reconciliation.
• Explain CVHS services and patient policies to patients.
• Assist in enrollment into Pharmacy Assistance Programs.
• Answer phone calls for prescription refills and related matters.
• Prepare daily reconciliation of input data to charges/payments and daily bank deposits.
• Ensure compliance with accreditation standards for Mail Order Pharmacy.

Skills

Pharmacy experience

Computer skills

Cashiering skills

Attention to detail

Problem solving

Patient confidentiality

Bilingual

Education

High school diploma

Pharmacy experience preferred but not mandatory

Job description

ESSENTIAL JOB FUNCTIONS:Registration and update of patients, which includes collecting and updating all patient demographic, eligibility, and insurance information and enters data into the appropriate CVHS MIS system; explain CVHS services and appropriate patient policies and proceduresAssist Pharmacist in processing prescription insurance claims, including reconciliationAssist Pharmacist in patient complianceAssist patients in enrollment into Pharmacy Assistance ProgramsAnswer incoming phone calls from patients for prescription refill requests and related mattersRequisition and maintain adequate levels of Pharmacy office suppliesProcess incoming and outgoing mail, including prescriptionsAssist other departments in obtaining necessary patient, prescription or billing data that would enhance the Center’s flow of patient care and billingMaintain strict observance of patient confidentialityPrepares daily reconciliation of input data to computer output for daily charges and payments.Prepares daily bank deposit of cash received and delivers deposits to bank as necessary.Prepares daily encounter forms for filing.All CVHS Pharmacy staff will abide by the standards of accreditation in Mail Order Pharmacy and Specialty Pharmacy.KNOWLEDGE, SKILLS, AND ABILITIES:Pharmacy experience preferredComputer skillsCashiering skillsDedication to detail, thoroughness and follow-throughProblem solving skills and the ability to work with minimum supervisionRespect for patient confidentialityBilingual preferred but not mandatoryEDUCATION, TRAINING AND EXPERIENCE:High school diploma, pharmacy experience preferred but not mandatory