Pharmacy Patient Services Specialist

CENTRAL VIRGINIA HEALTH SERVICES INC; Petersburg (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

CVHS Pharmacy seeks an assistant to register and update patient information, assist with insurance claims and enrollment in assistance programs. The role supports pharmacists and handles daily data reconciliation and billing data.

Strong attention to confidentiality and detail is essential, with bilingualism preferred but not required. Responsibilities include handling patient calls for prescription refills, maintaining supplies, and ensuring accurate entry into the CVHS MIS system.

Qualifications

• Pharmacy experience preferred but not mandatory.
• Proficient computer skills and ability to learn pharmacy software.
• Experience with cashiering and handling patient payments.
• Strong attention to detail and follow-through.

Responsibilities

• Register and update patient demographics, eligibility, and insurance in the MIS system.
• Assist pharmacists with processing prescription insurance claims and enrollment in assistance programs.
• Answer calls for prescription refills and related matters; manage mail and supplies.
• Maintain patient confidentiality and support daily charge/billing reconciliation.

Skills

Pharmacy experience

Computer skills

Cashiering

Attention to detail

Problem solving

Bilingual

Education

High school diploma

Tools

CVHS MIS system

Job description

CVHS Pharmacy seeks an assistant to register and update patient information, assist with insurance claims and enrollment in assistance programs. The role supports pharmacists and handles daily data reconciliation and billing data.

Strong attention to confidentiality and detail is essential, with bilingualism preferred but not required. Responsibilities include handling patient calls for prescription refills, maintaining supplies, and ensuring accurate entry into the CVHS MIS system.