Pharmacy Patient Care Specialist

AssistRx, Inc.; Overland Park (KS); Hybrid; USD 24,000 - 30,000; Full time

Job summary

AssistRx, Inc. is seeking a Patient Care Coordinator in Overland Park, KS to serve as the first point of contact for patients, caregivers and team members.

You will assess the purpose of each call, prioritize and triage as needed, and communicate clearly to support pharmacists. The role includes handling scheduling, gathering demographics, plan information and patient history, and preparing shipping materials for pharmacy technicians.

Qualifications

• HS diploma or GED required or equivalent experience.
• Proficiency with Microsoft Office and good written and verbal communication.

Responsibilities

• Receive and triage inbound calls from patients and caregivers.
• Schedule calls, collect demographics and plan information, and document in the system.
• Contact physicians for missing information and route clinical questions to pharmacists.
• Prepare shipping materials for pharmacy technicians.
• Identify and report adverse events and safety information.

Skills

Communication skills

Customer service

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Job description

AssistRx, Inc. is seeking a Patient Care Coordinator in Overland Park, KS to serve as the first point of contact for patients, caregivers and team members.

You will assess the purpose of each call, prioritize and triage as needed, and communicate clearly to support pharmacists. The role includes handling scheduling, gathering demographics, plan information and patient history, and preparing shipping materials for pharmacy technicians.