Pharmacy Customer Care Specialist

Lincare Holdings; Kansas City (MO); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

A healthcare solutions provider in Kansas City is seeking an employee to manage customer communications, ensuring compliance with physician orders. The role involves answering questions, resolving issues, and processing orders in a computerized system. Candidates should be proficient in customer service, able to handle inbound and outbound calls, and meet performance objectives related to call handling and order processing.

Aufgaben

• Communicates with customers via inbound and outbound, manual and/or automated calls.
• Documents calls and enters customers' orders in computerized record keeping system.
• Verifies and updates demographic information such as address and telephone number.

Jobbeschreibung

A healthcare solutions provider in Kansas City is seeking an employee to manage customer communications, ensuring compliance with physician orders. The role involves answering questions, resolving issues, and processing orders in a computerized system. Candidates should be proficient in customer service, able to handle inbound and outbound calls, and meet performance objectives related to call handling and order processing.