Pharmacy Patient Care Coordinator: Scheduling & Support

AssistRx; Overland Park (KS); On-site; USD 24,000 - 30,000; Full time

Job summary

AssistRx in Overland Park, KS is seeking a Patient Care Coordinator to be the first point of contact for patients, caregivers and team members. You will triage inquiries, gather demographics, and route clinical questions to pharmacists.

Responsibilities include scheduling calls, preparing shipping materials for technicians, documenting in the pharmacy application, and reporting adverse events as required. Strong communication and basic computer skills are essential.

Qualifications

• High school diploma, GED, or 1–3 months related experience and/or training, or equivalent combination of education and experience
• Good communication skills, both written & verbal, preferred

Responsibilities

• Receiving and triaging inbound phone calls.
• Receiving and completing scheduling calls via dialer or outbound queues. Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
• Contacting physicians for missing or required information.
• Processes document intake queue for pharmacy technician processing.
• Prepares shipping materials for packing stations
• Performs other related duties as assigned by management.
• Identify and report adverse events pursuant to program requirements.
• Identify, document, and report safety information.

Skills

Communication

Education

High school diploma / GED

Tools

Microsoft Office

Job description

AssistRx in Overland Park, KS is seeking a Patient Care Coordinator to be the first point of contact for patients, caregivers and team members. You will triage inquiries, gather demographics, and route clinical questions to pharmacists.

Responsibilities include scheduling calls, preparing shipping materials for technicians, documenting in the pharmacy application, and reporting adverse events as required. Strong communication and basic computer skills are essential.