Remote Pharmacy Patient Care Coordinator

AssistRx; United States; Remote; USD 24,000 - 30,000; Full time

Job summary

AssistRx is seeking a Patient Care Coordinator for a remote role focused on patient and caregiver communication and triage. You will be the first contact, carefully evaluating call purpose and prioritizing needs, while preparing shipping materials for pharmacy technicians as required.

Responsibilities include triaging calls, collecting demographics and plan information, requesting physician data, and documenting in the pharmacy system.

Qualifications

• High school diploma, GED, or 1–3 months related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Receiving and triaging inbound phone calls.
• Receiving and completing scheduling calls via dialer or outbound queues. Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
• Contacting physicians for missing or required information.
• Processes document intake queue for pharmacy technician processing.
• Prepares shipping materials for packing stations
• Performs other related duties as assigned by management.
• Identify and report adverse events pursuant to program requirements.
• Identify, document, and report safety information.

Education

High school diploma or GED

Tools

MS Office

Job description

AssistRx is seeking a Patient Care Coordinator for a remote role focused on patient and caregiver communication and triage. You will be the first contact, carefully evaluating call purpose and prioritizing needs, while preparing shipping materials for pharmacy technicians as required.

Responsibilities include triaging calls, collecting demographics and plan information, requesting physician data, and documenting in the pharmacy system.