Pharmacy Patient Access Specialist

Johns Hopkins Healthcare; Baltimore (MD); On-site; USD 27,552 - 46,838; Full time

Job summary

Johns Hopkins Health System in Baltimore is seeking an Outpatient Pharmacy Technician to support medication preparation, packaging, distribution and inventory under pharmacist supervision.

This role involves coordinating pharmacy tasks by phone, processing prescriptions and updating patient insurance and demographics while delivering quality customer service on every call. Requires Maryland Board of Pharmacy registration and CPhT, plus 2 years retail/inpatient experience.

Qualifications

• MD Board of Pharmacy registration is required.
• CPhT certification is required.
• 6 months pharmacy technician experience or 2nd year pharmacy student.
• Two years retail/inpatient pharmacy technician experience required.

Responsibilities

• Support medication preparation, packaging, distribution and inventory management.
• Coordinate pharmacy tasks by phone, including processing prescriptions and updating patient insurance/demographics.
• Maintain high level customer service on every call.

Skills

Customer service

Phone etiquette

Team collaboration

Education

Maryland Board of Pharmacy registration

Certified Pharmacy Technician (CPhT)

Job description

Since 1983, Johns Hopkins Care at Home has provided safe, high-quality and cost-effective care in the home and community. Our team links care across multiple sites for patients, families and colleagues in an effort to restore, maintain and promote health and reduce the effects of disease and disability. As part of Johns Hopkins Medicine, we have access to the most innovative treatments and latest research, and we emphasize education and training among our team members. We also collaborate with doctors, nurses and specialists throughout Johns Hopkins Medicine to ensure continuity of your care.

Join our dynamic team as an Outpatient Pharmacy Technician, where you'll play a vital role in ensuring the smooth operation of our pharmacy. Working under the direct supervision of pharmacists and alongside other skilled technicians, you'll be responsible for a diverse range of tasks aimed at supporting medication preparation, packaging, distribution, and inventory management.

What Awaits You?

• Career growth and development
• Employee tuition reimbursement
• Generous PTO plan
• Affordable and comprehensive benefits package

Responsibilities

Responsible for a diverse range of tasks aimed at supporting medication preparation, packaging, distribution, and inventory management. Under the direct supervision of the Patient Access Supervisor, technicians also coordinate over the phone pharmacy tasks ranging from processing a prescription medication to updating patients' insurance and demographics, while maintaining high level customer service on every call.

Schedule

Casual/On Call

Minimum Qualifications

• Registration with the Maryland Board of Pharmacy is required
• Certified Pharmacy Tech (CPhT) required
• 6 months pharmacy technician experience or minimum 2nd year pharmacy student
• Two (2) years retail/inpatient pharmacy technician experience required

Salary Range

Minimum $20.53/hour - Maximum $33.90/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.