Pharmacy Operations Manager

Kroger Family of Companies; Vancouver (WA); On-site; USD 105,000 - 110,000; Full time

Job summary

Kroger Family of Companies in the United States seeks a licensed pharmacist to manage all aspects of the pharmacy practice, ensuring compliance with laws and company policies while delivering excellent customer service.

You will lead a pharmacy team, optimize the budget, oversee pricing and generic utilization, and implement clinical services in collaboration with the division. The role requires proven leadership, a valid pharmacist license, and ongoing education participation.

Qualifications

• Bachelor's Degree in Pharmacy and/or Pharm.D. from an accredited U.S. School of Pharmacy.
• 2+ years related retail experience.
• Minimum 21 years of age.
• License must be in good standing.
• Proven leadership skills.
• Ability to read and interpret prescriptions and documents.
• Commitment to providing excellent customer service.
• Ability to preserve confidentiality of information.
• Ability and willingness to continue education as necessary.
• Participation in clinical programs following company sponsored training.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department.
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements.
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures.
• Comply with all corporate mandated controlled substance operating procedures.
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion.
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs.
• Maintain all pharmacy records required by state and federal laws and company policies.
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals.
• Perform effective detailing visiting local physicians and other community targets.
• Promote, implement, and participate in public health initiatives and disease state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports.

Skills

Leadership

Customer service

Communication

Problem solving

Budget awareness

Education

Pharm.D.

Bachelor's Degree in Pharmacy

Job description

Kroger Family of Companies in the United States seeks a licensed pharmacist to manage all aspects of the pharmacy practice, ensuring compliance with laws and company policies while delivering excellent customer service.

You will lead a pharmacy team, optimize the budget, oversee pricing and generic utilization, and implement clinical services in collaboration with the division. The role requires proven leadership, a valid pharmacist license, and ongoing education participation.